Senior Quality Assurance Analyst

neogen; Pindamonhangaba; Presencial; BRL 180 000 - 260 000; Tempo integral

Resumo da oferta

Neogen Brazil is seeking an experienced QA/QMS professional to lead the implementation, maintenance and continuous improvement of the Quality Management System (QMS) in compliance with NBR ISO 9001 and regulatory requirements. The role covers document control, change control, nonconformity investigations, internal audits, customer complaints, and training, driving quality culture across the organization.

Required: Bachelor’s in a related field, Portuguese fluency and intermediate English; ISO

Qualificações

• Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, or related field is required.
• Proficiency in Microsoft Office and corporate digital tools; familiarity with QMS software.
• Internal Auditor certification/training on ISO 19011 is preferred; experience with QMS investigations and CAPA.

Responsabilidades

• Execute, support, and drive the QMS implementation, maintenance, and improvement in accordance with NBR ISO 9001.
• Monitor processes to ensure compliance with QMS, GMP, and internal procedures.
• Prepare, review, and maintain QMS documentation with proper traceability and version control.
• Help onboard and train new employees on QMS requirements and quality culture.
• Develop, monitor, and report KPIs; identify risks and improvement opportunities.
• Lead training related to ISO 9001, QMS procedures, and GMP practices.
• Plan and participate in internal audits per ISO 9001 and ISO 19011; support external audits.
• Perform supplier audits to assess quality and regulatory compliance; manage supplier qualifications.
• Oversee customer complaint handling, root-cause investigations, and corrective actions.
• Manage change control activities and risk assessments within QMS.
• Investigate deviations, nonconformities, and material issues with quality tools.
• Define and verify effectiveness of corrective actions; ensure timely closure.
• Oversee receiving, handling, and disposition of returned products.
• Communicate waste management activities per QMS and regulations.
• Support Management Review follow-ups with records and minutes.
• Contribute to continuous improvement initiatives across QMS.

Conhecimentos

Attention to detail

Analytical thinking

Training facilitation

Teamwork

Formação académica

Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, or related

Postgraduate degree or certification in Quality Management

Ferramentas

Microsoft Office

QMS software

Descrição da oferta de emprego

It's fun to work in a company where people truly believe in what they are doing!

Responsible for executing, maintaining, and supporting the continuous improvement of the Quality Management System (QMS) in compliance with NBR ISO 9001 and applicable regulatory requirements. Works independently in document control, change control, nonconformity investigations, customer complaint handling, internal audits, and continuous improvement activities, contributing to process compliance, risk mitigation, and a strong quality culture.

Key Responsibilities

• Execute, support, and drive the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with NBR ISO 9001 requirements.
• Monitor organizational processes to ensure compliance with QMS requirements, Good Manufacturing Practices (GMP), and internal procedures.
• Prepare, review, control, and maintain QMS documentation, ensuring proper traceability, version control, and record retention.
• Support the onboarding and training of new employees regarding QMS requirements and the organization's quality culture.
• Develop, monitor, and report quality performance indicators (KPIs), identifying trends, risks, and opportunities for improvement.
• Deliver and support training related to ISO 9001, QMS procedures, and Good Manufacturing Practices.
• Plan, conduct, and participate in internal audits in accordance with ISO 9001 and ISO 19011 guidelines, and support external audits.
• Perform supplier audits to assess compliance with quality standards, regulatory requirements, and internal supplier qualification processes.
• Manage the customer complaint process, ensuring proper documentation, root cause investigation, and implementation of corrective actions.
• Execute and monitor change control activities, assessing risks and potential impacts on the Quality Management System.
• Investigate process deviations, nonconformities, product issues, raw material concerns, packaging material issues, and operational deviations using quality management tools.
• Define, monitor, and verify the effectiveness of corrective and preventive actions, ensuring timely closure.
• Oversee the handling of customer-returned products from receipt through final disposition in accordance with internal procedures.
• Ensure appropriate communication regarding waste management activities in compliance with QMS requirements and applicable regulations.
• Support follow-up activities and action plans resulting from Management Review meetings, maintaining accurate records and meeting minutes.
• Actively contribute to continuous improvement initiatives across the Quality Management System.
• Perform other duties and responsibilities as assigned by the immediate supervisor.

Education, Experience, and Language Requirements

Education

Required:

• Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, or a related field.

Preferred:

• Postgraduate degree, specialization, or certification in Quality Management, Management Systems, or a related discipline.

Knowledge, Skills, and Qualifications

Required:

• Proficiency in Microsoft Office and corporate digital tools.
• Knowledge and interpretation of NBR ISO 9001 requirements.
• Internal Auditor certification/training based on NBR ISO 19011.
• Experience with quality tools applied to investigations of deviations, nonconformities, and corrective and preventive actions.

Preferred:

• Validation and Qualification methodologies.
• Risk and Opportunity Management.
• Knowledge of regulatory requirements applicable to veterinary products (MAPA) and household/institutional pesticide products (ANVISA).

Experience

Required:

• Previous experience working with Quality Management Systems (QMS).

Preferred:

• Minimum of 3 years of experience in Quality Assurance, Quality Management Systems, or related areas.

Languages

Required:

• Fluent Portuguese.
• Intermediate English.

Preferred:

• Advanced English.
• Intermediate Spanish.

Behavioral Competencies

• Strong attention to detail and commitment to quality.
• Analytical thinking and problem-solving skills.
• Excellent organizational and prioritization abilities.
• Effective communication and training facilitation skills.
• Teamwork and cross-functional collaboration.
• Proactive mindset with a focus on continuous improvement.
• Ability to work independently and manage multiple priorities in a dynamic environment.

Come Be Part Of A Mission that Matters! From inside the farm gate to our dinner plates, Neogen protects the world's food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there - and you can be too.