Senior Professional Services Analyst

Conduent; São Paulo; Presencial; BRL 50.000 - 80.000; Tempo integral

Resumo da oferta

A leading service provider in São Paulo is looking for a professional to provide consulting services and recommendations to solve business challenges. The role demands a college degree and expertise in problem-solving, project management, and interpersonal skills. You will build customer-focused relationships and collaborate with various internal teams to ensure successful project delivery. This position values individual contributions and offers an inclusive work culture.

Qualificações

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• Knowledge of best practices and team integration is necessary.
• Ability to solve complex problems and take new perspectives.

Responsabilidades

• Provides consulting services and solution recommendations to address business challenges.
• Builds customer-focused relationships to identify business challenges.
• Collaborates with multiple internal teams to ensure successful delivery of results.

Conhecimentos

Problem solving

Interpersonal skills

Project management

Technical expertise

Self-starter

Formação académica

College or university degree

Descrição da oferta de emprego

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self-guided.
• College or university degree required.

General Profile

• Requires knowledge and experience in the field.
• Leverages best practices and knowledge of business challenges to improve products or services.
• Solves complex problems and takes a new perspective on existing procedures.
• Self-starter, requiring mínimal guidance.
• Acts as a resource for colleagues with less experience.

Functional Knowledge

• Requires conceptual expertise of theories, practices, and procedures.

Business Expertise

• Has knowledge of best practices and team integration.
• Is aware of the competition and what differentiates them.

Impact

• Impacts a range of customer, operational, project, or service activities.
• Works within broad guidelines and policies.

Leadership

• Acts as a resource for colleagues with less experience.
• Guides small projects with manageable risks and resource requirements.

Problem Solving

• Solves complex problems.
• Takes a new perspective on existing solutions.
• Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

• Ability to clearly explain difficult or sensitive information.
• Works to build consensus within a team.

Responsibility Statements

• Provides consulting services and solution recommendations to solve business challenges, create value, improve growth, maximize business efficiency and profitability.
• Builds a customer-focused relationship with middle to high tier clients to identify business challenges and arrive at the best solution.
• Conducts needs analysis, establishes project specifications, and identifies solutions to a customer's business challenges.
• Complies business data using industry-specific knowledge to gain insight into a business organization and operating structure.
• Facilitates client working sessions to ensure expectations are aligned and timelines are being met.
• Collaborates across multiple internal teams (e.g. finance, risk management, marketing, supply chain, IT, HR) to ensure successful delivery of results based on the scope of work.
• Performs other duties as assigned.
• Complies with all policies and standards.

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

At Conduent, we value the health and safety of our associates, their families and our community.

Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.