Senior Manager, Professional Services, Technical Program Management - AMER

GitLab; Teletrabalho; BRL 1.449.000 - 1.705.000; Tempo integral

Resumo da oferta

A leading DevSecOps platform in Brazil is seeking a Professional Services Program Manager to lead the strategy and execution of technical program management. The ideal candidate will have proven experience in managing complex projects within a technology environment and possess exceptional leadership skills. This role offers competitive salary, flexibility in work arrangements, and the opportunity to influence the future of Professional Services in an innovative setup.

Serviços

Flexible Paid Time Off

Equity Compensation

Home office support

Qualificações

• Proven experience in leading complex program and project deliveries in tech.
• Ability to coach and develop high-performing project teams.
• Strong understanding of professional services delivery models.

Responsabilidades

• Lead strategy and execution of Professional Services technical management.
• Manage a team of project managers with a focus on mentorship.
• Define frameworks for effective project risk management.

Conhecimentos

Leadership in program management

Cross-functional team collaboration

Communication and interpersonal skills

Descrição da oferta de emprego

Employer Industry: Software Development and Professional Services

Why consider this job opportunity

• Salary up to $312,000 USD
• Opportunity for career advancement and growth within a fast-paced, innovative environment
• Flexible Paid Time Off and home office support
• Equity Compensation & Employee Stock Purchase Plan
• Collaborative and asynchronous work culture that values open communication
• Chance to lead and shape the future of Professional Services in a leading DevSecOps platform

Job Responsibilities

• Lead the strategy, execution, and continuous improvement of Professional Services technical program management
• Directly manage a team of project and program managers, providing coaching, mentorship, and performance management
• Define and refine project and program management frameworks and methodologies for effective risk management
• Oversee a broad portfolio of Professional Services projects, ensuring optimal resource utilization and delivery outcomes
• Establish and track key performance indicators (KPIs) for program delivery, using data to inform decisions

Qualifications

• Demonstrated experience leading complex program and project delivery for customer-facing engagements in a technology environment
• Proven ability to build and scale program and project management teams within Professional Services
• Experience leading cross-functional delivery teams, focusing on coaching and developing high-performing teams
• Strong background in professional services delivery models and customer-facing programs
• Excellent communication and interpersonal skills, with the ability to influence and build trusted relationships with stakeholders

Preferred Qualifications

• Deep familiarity with program and project management methodologies, tools, and governance frameworks
• Strategic thinking and business acumen, with the ability to translate goals into clear delivery strategies
• Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment

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