Senior Manager, Client Lead

Epsilon; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global marketing technology firm in São Paulo is seeking a Senior Manager, Client Lead, to develop sales strategies and cultivate client relationships. This role requires a minimum of 8 years in Advertising or Marketing technology sales, strong communication skills, and proficiency in Salesforce, Excel, and PowerPoint. The ideal candidate will drive product adoption and ensure exceptional customer service, working closely with clients to align solutions with their business goals. A hybrid work scheme and numerous perks will be offered.

Serviços

30 days of holidays

Medical insurance

Hybrid work scheme

Language training

Professional development

Qualificações

• 8 years’ experience in Advertising or Marketing technology sales.
• 2 years in Ad-Tech/Martech or Programmatic sales.
• Proficient in English for business discussions.
• Demonstrated management of diverse accounts.

Responsabilidades

• Build sales strategy for the Brazilian market.
• Cultivate client relationships and expand client base.
• Develop data-driven strategies for clients.
• Drive product adoption and revenue growth.

Conhecimentos

Negotiation skills

Communication skills

Customer service orientation

Sales strategy development

Ferramentas

Salesforce

Excel

PowerPoint

Descrição da oferta de emprego

Overview

How You’ll Make an Impact

We are looking for a Senior Manager, Client Lead, to join our sales team in Brazil reporting directly to the VP of Sales, Brazil. As a pivotal member of our team, you will play a crucial role in growing, maintaining and nurturing our current business relationships while driving the renewal of existing accounts with a focus on our Media, Advertising, and Data platforms. You will work closely with clients to understand their business objectives and develop data-driven strategies based on the use of audiences, programmatic buying and social media, to help them achieve the objectives of each campaign according to the marketing funnel.

What You’ll Achieve

• Help build the sales strategy of the BR market.
• Cultivate and strengthen relationships with assigned accounts (agencies and direct clients), promoting awareness of Epsilon's solutions and fostering long‑term partnerships.
• Expand the client base by securing new partnerships, both with previous collaborators and fresh prospects, including brands and agencies.
• Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs.
• Develop and implement data‑driven strategies using audiences, programmatic buying, and social media to align with client objectives across marketing funnel.
• Drive product adoption and revenue growth by implementing strategic cross‑selling and upselling initiatives tailored to each client's unique requirements.
• Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency.
• Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery.
• Proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships.
• Work closely with our internal Customer Success and Operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients.
• Stay abreast of industry trends and best practices, sharing insights and knowledge with clients and colleagues.

Who You Are

• What you’ll bring with you:
  • 8 years’ experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies.
  • 2 years in Ad‑Tech/Martech and/or Programmatic sales
  • Demonstrated track record of successfully managing a diverse portfolio of accounts, with a focus on delivering exceptional customer service and driving business growth.
  • Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention.
  • Strong negotiation, presentation, and closing abilities.
  • Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams.
  • Highly collaborative and team‑oriented, excelling in fast‑paced, cross‑functional environments.
  • Self‑motivated and results‑driven, with a focus on surpassing performance targets.
  • Proficient in English for business discussions and correspondence at an intermediate level.
  • Proficiency in a Salesforce sales culture
  • Proficiency in Excel and PowerPoint;
• Why you might stand out from other talent:
  • Experience with CRM software is advantageous, showcasing efficiency and technology utilization.
  • Experience with Salesforce or HubSpot preferred.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real‑time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry‑leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

• People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting‑edge solutions and forward‑thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation – shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: 30 days of holidays, LATAM rest week at the end of the year, flex‑Fridays (working until noon every other week)
• Family Well‑Being: Parental/new child benefits
• Extra Perks: Hybrid work scheme, medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee, and more to come!