The Customer Experience team is responsible for the entire presentation layer of Trustly for our customers. Our focus is to offer the best experience with a simple, efficient and accessible platform.
What you'll do:
- Create and maintain features in Web including integration scripts applications and be able to develop unit tests for the same features.
- Responsible for investigating problems in applications in collaboration with support teams, backend teams and merchant teams.
- Propose and do refactors.
- Estimate efforts for tasks with a high level of accuracy.
- Analyze large volumes of data to find possible problems and propose performance improvements.
- Identify performance issues and propose solutions.
- Participate in technical meetings and propose solutions to problems.
- Create alarms in metrics systems used by the company.
- Indicate new tools and technologies.
- Support new developers on company and train them on the development process, patterns and features
- Participate in functional meetings with non-engineering teams with knowledge about all front end features and with skills to propose solutions
- Document features in the available tool
- Create integrated tests in the tool provided
- In refinement meetings, analyze all proposals and be able to define the best solution
- Be able to participate in war rooms and create an action plan
Who you are:
- Experience developing/designing software systems;
- Understanding of layout aesthetics, and a drive to create thoughtful UX experiences and pixel-perfect web pages;
- Excellent coding skills in Javascript (ES6), HTML and CSS;
- Expert in React Framework.
- Excellent coding skill and understanding of OO concepts;
- Previous experience with source control;
- Plus: Ability to communicate with teams outside your country with a high level of proficiency in english.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!