- Requirements 3+ years of professional experience building integrations, automations, or workflow systems
- Strong proficiency with low-code / no-code automation platforms (n8n,AI for business automation- Tray.ai, Zapier,Make | AI Workflow Automation Software & Tools ,or similar)
- Solid JavaScript skills -most automation logic happens in JavaScript nodes and custom functions
- Hands-on experience with LLM APIs (OpenAI, Anthropic Claude, or similar) and prompt engineering
- Experience working with REST APIs, webhooks, and authentication patterns (OAuth, API keys, JWT)
- Understanding of data transformation and formats (JSON, XML, CSV)
- Ability to read API documentation, debug integration issues, and troubleshoot automation failures
- Experience building event-driven workflows and handling asynchronous processes
- Strong problem-solving skills and ability to translate business requirements into technical solutions
- Self-motivated, disciplined, and comfortable working independently across time zones
- Great communication skills - ability to explain technical concepts to non-technical stakeholders
- Your English is at least at the Upper-Intermediate level to communicate with our teams
Preferred Skills / Abilities
- Experience building AI agents or multi-step LLM workflows (LangChain, CrewAI, AutoGen, or custom implementations)
- Python scripting for data processing, API integration, or ETL workflows
- Familiarity with workflow orchestration tools or iPaaS platforms (Temporal, Workato, MuleSoft)
- Understanding of vector databases and semantic search for RAG implementations
- Experience with freight, logistics, or supply chain systems and terminology
- Knowledge of SQL and database queries for data analysis
- Background in operations, RevOps, data engineering, or technical product roles
- Experience measuring and optimizing automation ROI (cost per call, error rates, processing time)
- Experience with cloud platforms (AWS, Azure or GCP) and serverless architectures
- Understanding of microservices architecture and event-driven systems
Responsibilities
- Design and deploy AI-powered automation workflows using low-code platforms and custom JavaScript
- Build intelligent systems that leverage large language models (LLMs) for decision-making, data extraction, and process automation
- Create and maintain integrations between internal systems and third-party platforms using APIs, webhooks, and event-driven architectures
- Develop data pipelines that transform, enrich, and route information across multiple systems and data sources
- Implement prompt engineering strategies and design multi-step LLM orchestration workflows
- Build and optimize automated workflows that eliminate repetitive manual tasks across operations teams
- Monitor automation health, debug failures, and continuously optimize workflows for reliability, performance, and cost-efficiency
- Identify new automation opportunities by collaborating directly with operations, product, and engineering teams
- Document workflows, create runbooks, and establish best practices for scalable AI automation
- Participate in code reviews and contribute to shared automation libraries, frameworks, and templates
- Measure and report on automation performance metrics, including accuracy, latency, cost savings, and operational impact
- Prototype new AI capabilities and experiment with emerging technologies as part of our Technical Innovation Program
Example Projects & Initiatives To give you a sense of the types of challenges you'll tackle, here are examples of projects our AI Automation Engineers work on :
Intelligent Document Processing :
- Build systems that automatically extract structured data from unstructured documents (PDFs, emails, images)
- Create validation workflows that use AI to verify data accuracy and flag anomalies for human review
- Design document classification systems that route different document types to appropriate processing pipelines
- Implement OCR + LLM workflows that handle handwritten or poorly scanned documents
AI-Powered Business Process Automation :
- Develop AI agents that conduct multi-step research and qualification processes autonomously
- Build conversational systems that handle routine inquiries and escal…
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