Scrum Master – Salesforce Commerce Cloud (Sfcc) - Brazil - Remote

Georgiatek Systems Inc.; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology solutions provider is looking for an experienced Scrum Master to lead Agile delivery for Salesforce Commerce Cloud (SFCC) teams. The role involves facilitating Agile ceremonies, coaching cross-functional teams, and ensuring quality delivery. Candidates should have extensive experience in Agile and Scrum, particularly in web/eCommerce environments, and proficiency with platforms like Salesforce Commerce Cloud. This is a remote position, open to candidates in LATAM or Europe.

Qualificações

• 8+ years in Agile delivery.
• 5+ years as a Scrum Master for web/eCommerce teams.
• Hands-on SFCC experience or with comparable platforms.

Responsabilidades

• Lead Agile ceremonies and manage backlog prioritization.
• Provide clear status reporting and facilitate demos.
• Coach teams on Agile and Scrum best practices.

Conhecimentos

Agile delivery

Scrum Master experience

Salesforce Commerce Cloud (SFCC) expertise

Team coaching

Jira proficiency

CI/CD awareness

eCommerce domain knowledge

Ferramentas

Jira

Confluence

Descrição da oferta de emprego

Job Title

Scrum Master – Salesforce Commerce Cloud (SFCC)

Duration

Months

Location

LATAM or Europe – Remote

Role Overview

We are seeking an experienced Scrum Master to lead Agile delivery for Salesforce Commerce Cloud (SFCC) teams. This role focuses on facilitating Agile ceremonies, removing impediments, driving continuous improvement, and ensuring high‑quality, predictable delivery across SFCC implementation and ongoing support initiatives (Run + Grow). The ideal candidate has strong eCommerce domain expertise, can effectively coach cross‑functional teams, and ensures alignment with organizational governance, security, and compliance standards.

Required Experience & Skills

• 8+ years in Agile delivery
• 5+ years as a Scrum Master supporting web / eCommerce teams
• Hands‑on experience with Salesforce Commerce Cloud (SFCC / SFRA) or comparable enterprise eCommerce platforms
• Proven ability to improve velocity predictability, reduce defect leakage, and manage dependencies
• Strong understanding of Scrum, Kanban, Agile metrics, and scaling frameworks (SAFe, LeSS, Nexus, or pragmatic multi‑team coordination)
• Proficiency with: Jira (boards, filters, dashboards), Confluence (documentation), CI / CD awareness (Git, Jenkins, GitHub Actions, Azure DevOps)
• Scrum certifications: CSM or PSM I / PSM IIs
• Solid eCommerce domain knowledge: Catalog, pricing, promotions, Checkout, payments, tax, shipping, returns, Order Management Systems (OMS)

Key Responsibilities

• Agile Delivery & Facilitation
  • Lead Agile ceremonies: daily stand‑ups, sprint planning, backlog refinement, reviews / demos, retrospectives
  • Partner with Product Owners to prioritize backlogs, refine user stories, and define sprint goals
  • Track sprint health (capacity, velocity, burndown / burnup) and manage scope
  • Identify and remove impediments (dependencies, environments, test data, approvals)
  • Coordinate cross‑team dependencies (SFCC, integrations, OMS, payments, SEO / content, analytics)
  • Promote flow efficiency by limiting WIP and reducing blockers
• Stakeholder Engagement & Reporting
  • Provide clear, timely status reporting (velocity trends, sprint summaries, risks, mitigations)
  • Facilitate effective demos to showcase business value and gather early feedback
  • Ensure alignment with governance, security, compliance, PCI, accessibility, and change management
• Coaching & Continuous Improvement
  • Coach teams and stakeholders on Agile and Scrum best practices
  • Facilitate retrospectives with measurable outcomes and follow‑through
  • Foster a culture of psychological safety, accountability, and outcome‑driven delivery
• Project Leadership
  • Manage SFCC B2C implementation, migration, and enhancement projects end‑to‑end
  • Define scope, objectives, timelines, and deliverables aligned with business goals
  • Planning & Execution: develop project plans, budgets, and resource allocation strategies
  • Monitor progress, manage risks, and ensure quality and timeline adherence
• Team Coordination
  • Collaborate with developers, architects, QA, UX / UI teams, and third‑party vendors
  • Ensure SFCC best practices across development and integrations
• Technical Oversight
  • Understand SFCC B2C architecture and APIs (OCAPI, SCAPI)
  • Support integrations with payment gateways, OMS, CRM, and enterprise systems
  • Work with SFCC Business Manager configurations as needed