Sap Basis Consultant

Tata Consultancy Services; Serra; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global IT service provider in Brazil is seeking a skilled professional with strong knowledge of IT Service Management and SAP applications. The ideal candidate will possess hands-on experience with SAP Basis activities, cloud migrations, and troubleshooting. Excellent communication skills and a customer-focused mindset are essential. This role offers the chance to work in a diverse environment with opportunities for professional development and international exposure, alongside a comprehensive benefits package including health insurance and learning resources.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Psychological assistance

Reimbursement of Certifications

Free online courses

Qualificações

• Strong knowledge of IT Service Management and SAP.
• Hands-on experience with SAP release upgrades.
• Understanding of escalation handling and proactive resolution strategies.

Responsabilidades

• Oversight of SAP cloud infrastructure and service management.
• Build and maintain relationships with customers.
• Work with cross-functional teams for project execution.

Conhecimentos

IT Service Management

SAP Basis

SAP Applications

Cloud Migration

Troubleshooting

Customer Focus

Proficiency in English

Ferramentas

Azure

AWS

GCP

Descrição da oferta de emprego

Responsibilities

In this role you will: (responsibilities)

Technical

Strong knowledge of IT Service Management, SAP Basis and SAP Applications

Hands‑on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers

Working experience with SAP HEC, SAP S / 4HANA or any other cloud solution.

Hands‑on experience with infrastructure operations, network, interfaces and Load Balancer topics related to SAP landscape management (TLO)

Strong technical troubleshooting skills with the ability to form the solution / designing the mechanism for end to end solutioning

Hands on experience in Migration (onpremise to Cloud / Cross cloud / Cross DC's)

Soft Skills

• Excellent customer focus / Networking / Relationship Building / Results-driven / Self-organized / Decision making

Excellent communication skills (written and verbal)

Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution

Experience in working with cross‑cultural and cross‑functional teams or individuals

Proficiency in English (Written and verbal)

Good to have

Cloud architecture and IT technical infrastructure know‑how

Knowledge of / certification in one of Azure, AWS or GCP fundamentals

Experience with Migration, Upgrade projects esp. on S / 4H Cloud

Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance

Other Benefits

• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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