Salesforce Technical Architect

ZS; São Paulo; On-site; BRL 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package

Job summary

ZS Associates in São Paulo, Brazil, seeks a Salesforce Technical Architect to act as the technical authority for Salesforce-based solutions, guiding end-to-end architecture across clouds and integrations. You will mentor developers, lead discovery sessions, and ensure scalable, secure designs that align with business strategy.

The role requires deep Salesforce expertise, strong client-facing skills, and the ability to translate business needs into robust technical designs.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (preferred).
• 6+ years of Salesforce experience or equivalent enterprise CRM development experience.
• Advanced Salesforce certifications strongly preferred, including: Salesforce Administrator, Platform Developer I & II (or JavaScript Developer I), Certified App Builder, Sales Cloud/Service Cloud/Health Cloud (or other specialist certs).
• Proven experience acting as a technical lead or architect on Salesforce implementations.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative problem-solving attitude and team orientation.

Responsibilities

• Lead technical architecture and solution design for Salesforce implementations across multiple clouds and integrated systems.
• Own end-to-end Salesforce architecture, including data models, security, integrations, environments and release strategy.
• Lead discovery sessions with clients to translate business requirements into scalable Salesforce solutions.
• Design and govern implementations using Apex, LWC, Aura, Visualforce, APIs and Salesforce configuration.
• Architect and oversee integrations using REST/SOAP APIs, Apex callouts, middleware, ETL and iPaaS tools.
• Define data architecture and migration strategies when transitioning from legacy systems to Salesforce.
• Create and review technical architecture documentation including diagrams, data flows, and deployment models.
• Define environment strategy, CI/CD approach, and release management plans.
• Review code and designs to ensure quality, performance, security and standards compliance.
• Collaborate with Business Analysts, Solution Architects, Developers and client stakeholders throughout delivery.
• Support pre-sales activities with solution scoping, technical estimates and risk identification.
• Identify and mitigate technical risks and dependencies; mentor Salesforce developers and grow the practice.
• Stay current on Salesforce product releases and architectural patterns.

Skills

Salesforce architecture

Technical leadership

Client-facing

English fluency

Education

Bachelor’s degree in CS/engineering

Tools

Apex

Lightning Web Components

Aura

Visualforce

APIs

REST/SOAP APIs

iPaaS

Job description

What you’ll do: Salesforce Technical Architect in the Architecture & Engineering EC will

Serve as the technical authority for Salesforce-based solutions, responsible for designing, governing, and overseeing the delivery of scalable, secure, and high-performing Salesforce architectures. You will lead technical discovery, define end-to-end solution architecture across Salesforce clouds and integrations, and guide development teams to successful delivery. This role requires deep Salesforce platform expertise, strong client-facing skills, and the ability to translate business strategy into robust technical designs.

As a Salesforce Technical Architect you will be expected to work on multiple SF cloud including but not limited to Salesforce Lifesciences Cloud, Agentforce, Salesforce DataCloud, Salesforce Sales & Service Cloud.

• Lead technical architecture and solution design for Salesforce implementations across multiple clouds and integrated systems


• Own end-to-end Salesforce architecture, including application design, data models, security, integrations, environments, and release strategy


• Lead technical discovery sessions with clients to understand business requirements and translate them into scalable Salesforce solutions


• Design and govern implementations using Apex, Lightning Web Components (LWC), Aura, Visualforce, APIs, and Salesforce configuration


• Architect and oversee integrations using REST/SOAP APIs, Apex callouts, outbound messaging, middleware, ETL, and iPaaS tools


• Design scalable and reusable Lightning component frameworks aligned with Salesforce best practices


• Define data architecture, data migration strategies, and integration patterns when transitioning from legacy systems to Salesforce


• Create and review technical architecture documentation including architecture diagrams, data flows, integration designs, and deployment models


• Define environment strategy, CI/CD approach, and release management plans appropriate to project complexity


• Review code and technical designs to ensure quality, performance, security, and alignment with architectural standards


• Collaborate closely with Business Analysts, Solution Architects, Developers, and client stakeholders throughout the delivery lifecycle


• Support pre-sales activities by contributing to solution scoping, technical estimates, and risk identification


• Identify, manage, and proactively mitigate technical risks and dependencies


• Mentor and guide Salesforce developers and contribute to the growth of the Salesforce practice


• Stay current on Salesforce product releases, architectural patterns, and emerging platform capabilities

What You’ll Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field (preferred)


• 6+ years of Salesforce experience or equivalent enterprise CRM development experience


• Advanced Salesforce certifications strongly preferred, including: Salesforce Administrator, Platform Developer I & II (or JavaScript Developer I), Certified App Builder, Sales Cloud / Service Cloud / Health Cloud (or other specialist certifications)


• Proven experience acting as a technical lead or architect on Salesforce implementations


• Fluency in English


• Client-first mentality


• Intense work ethic


• Collaborative spirit and problem-solving approach

How you’ll grow:

• Cross-functional skills development & custom learning pathways


• Milestone training programs aligned to career progression opportunities


• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in Brazil, visit ZS Brazil office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.