Sales Solutions Architect

Black Box; Barueri; Presencial; BRL 160.000 - 200.000; Tempo integral

Resumo da oferta

A leading IT solutions provider is seeking a mid-senior level Solution Architect in Barueri, Brazil. The role focuses on leveraging technical background to develop consultative solutions that address clients' business objectives. Candidates should have over 10 years of experience in technical roles and a strong grasp of Unified Communications, networking architecture, and IT services. This full-time position in Engineering demands proactive client interaction and excellent relationship management skills.

Qualificações

• 10+ years in a customer/client facing technical role.
• Experience in Unified Communications solutions development.
• Strong understanding of IT-related business goals.

Responsabilidades

• Serve as the technical design expert for Enterprise Solutions.
• Build and maintain relationships with assigned accounts.
• Develop solutions using technology to resolve customer issues.

Conhecimentos

Technical solution design

Customer relationship management

Networking architectures

Unified Communications

Virtualization

Cloud solutions

Sales engineering

Formação académica

BS or BA in Engineering or Computer Science

Ferramentas

IP PBX

SIP Endpoints

Session Border Controllers (SBC)

Video Communication technologies

Descrição da oferta de emprego

This role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client / prospect's business goals, objectives, and challenges and to translate them into effective technology solutions.

The Solution Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.

Qualified candidates will possess deep experience in the communications and / or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization, Cloud, Unified Communications, managed services and mobility solutions.

Skills and Experience :

BS or BA in Engineering or Computer Science or equivalent work experience

Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions

10+ years in a customer / client facing technical role (Pre / Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)

Experience in the development and implementation of IT and / or managed Unified Communications solutions with accountability for end-to-end delivery

Proven experience with one or more of the following Unified Communications and Collaborations: .

IP PBX (Microsoft & Cisco), SIP Endpoints, SIP Trunking and Session Border Controllers (SBC), Video Communication (webcams, CODECs, mobile devices).

Any of these certifications is a plus: Cisco, Microsoft, Tandberg, and / or Polycom, TOGAF, ITIL, CompTIA

Spanish is a plus

Responsibilities

Serve as the technical design and architectural expert across the organization's Enterprise Solutions' portfolio

Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities

Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization's Enterprise Solutions' global managed services and communications solutions portfolio.

Develop solutions / strategies using technology to resolve customer issues and achieve business goals / objectives

Serve as a deal architect for multi-faced, multi-technology solutions

Partner with other company Enterprise Solutions subject matter experts to build the customer solution

Develop and deliver technical presentations with customers and tailor content to audience as appropriate

Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.

Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization's Enterprise Solutions versus its competitors.

Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface / visits, engagement / solution development and implementation support / follow-up.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Senior Solutions Architect, Global Partner Team