Sales Operations Administrator

Seequent Limited; Belo Horizonte; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A technology company in Earth sciences is seeking a Sales Administrator in Belo Horizonte, Brazil. This role involves managing renewal contracts, providing sales support, and performing administrative tasks while ensuring compliance with local regulations. The ideal candidate will be fluent in Portuguese and English, with at least 5 years of experience in sales support, as well as proficiency in Salesforce and data analysis tools. A commitment to excellent communication skills is crucial. Competitive salary and benefits offered.

Serviços

Competitive salary

Flexible working

Paid day each year to volunteer

Employee share purchase plan

Continuous learning and career growth opportunities

Qualificações

• Fluent in Portuguese, English, and proficient in Spanish.
• Minimum of 5 years of experience in sales support or administration.
• Experience with data analytics and data structure.
• Strong understanding of SaaS business models and customer lifecycle management.
• Excellent verbal and written communication skills.

Responsabilidades

• Manage the renewal process and prepare renewal quotes.
• Support named renewal opportunities with customer engagement.
• Perform ad‑hoc administrative tasks and data analysis.
• Engage with the Account Management team before contract end date.
• Work with Finance and other teams to manage and optimize processes.
• Identify areas for process improvement.

Conhecimentos

Fluent in Portuguese

Fluent in English

Proficient in Spanish

Experience in sales support or administration (5+ years)

Data analytics and data structure experience

Understanding of SaaS business models

Proficiency in using Salesforce and other CRM software

Expertise in Microsoft Excel

Expertise in Power BI

Excellent verbal and written communication skills

Ferramentas

Salesforce

Microsoft Excel

Power BI

Descrição da oferta de emprego

About Us

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world‑leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Role

Reporting to the Regional Sales Operations Manager, we are seeking a detail‑oriented and proactive Sales Administrator to join our growing team. This role will be a generalist but with three critical areas of focus—renewals execution, sales processes and administrative support for the region in fronts such as infrastructure, HR and back office related tasks—ensuring that our clients derive maximum value from our product throughout their entire lifecycle, ultimately leading to successful renewals, and ensuring our offices are operating in compliance with local regulation and our workspace is tidy and welcoming.

As part of your role you will manage the 90‑day period leading up to contract renewal, ensuring timely and accurate execution of renewal contracts. You will assist Account Managers, prepare quotes, liaise with customers and procurement, manage any customer issues or changes to a contract, and work closely with the Account Manager of an account to execute renewals in a timely manner that is in the customers and Seequent’s best interest.

Key Responsibilities

• Support named renewal opportunities with customer engagement, quote preparation, contract updates, renewal closing and documentation.
• Manage the renewal process, preparing renewal quotes, addressing obstacles, and ensuring contract renewals occur smoothly and on time.
• Perform ad‑hoc administrative tasks and data analysis for the region.
• Engage with the Account Management team 90 days before contract end date and verify all renewal quotes are accurate and compliant with customer requirements and internal policies.
• Work closely with Finance, Commercial, legal and product teams to manage and optimise processes and workflows related to the region, including around SFL, SAP, licensing platforms and other BSS platforms impacting EMEA customers.
• Identify areas for process improvement, automating repetitive tasks, improving communication channels, or refining tracking mechanisms.

Essential Knowledge, Skills and Experience

• Fluent in Portuguese, English and proficient in Spanish.
• Minimum of 5 years of experience in sales support or administration.
• Experience with data analytics and data structure.
• Experience working and liaising with customers.
• Strong understanding of SaaS business models, customer lifecycle management and subscription‑based revenue generation.
• Proficiency in using Salesforce and other CRM software.
• Expertise in Microsoft Excel and Power BI.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts to non‑technical stakeholders.

Additional Information

Office‑based working environment; work from our office three or more days per week.

Please ensure your CV and application are written in English.

Our Commitment to Equity, Diversity, and Inclusion

At Seequent, we champion the uniqueness of each individual. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Benefits of being a Seequenteer

Competitive salary, flexible working, paid day each year to volunteer, employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.

How to apply

If this sounds like the role for you, apply today.