Sales Manager - Latin America

Caterpillar Brazil; São Paulo; Presencial; BRL 200 000 - 360 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plan

Dental plan

Medicines reimbursement

Private pension plan

Profit share

Meal assistance

Transportation

Life and personal insurance

Extended maternity and paternity leave

Resumo da oferta

Caterpillar Brazil is seeking a Marine Sales Manager to oversee and coordinate all sales and customer activities for Caterpillar Latin America Marine Dealers. The role includes leading a team of sales reps across engines, parts, and services, and delivering value-driven solutions to meet market targets.

This on-site position with a dealer in Rio de Janeiro state includes a remote contract for São Paulo, with 70% travel.

Qualificações

• Knowledge of customer needs and delivering value-added services.
• Understanding industry trends, regulatory considerations, and major issues.
• Strong communication, relationship-building, and problem-solving skills.

Responsabilidades

• Deliver business plan sales targets for engines, parts, and services through the dealer for Marine customers.
• Develop sales and manage merchandising plans to achieve targets and enhance customer experience.
• Lead a sales team focused on challenging customer needs and value solutions.
• Identify selling opportunities, boost customer satisfaction, and strengthen relationships.
• Embrace technology and digital tools to support customer needs and lead innovation.

Conhecimentos

Customer Focus

Industry Knowledge

Decision Making

Effective Communications

Negotiating

Relationship Management

Value Selling

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME! Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

What You Will Do

The Marine Sales Manager oversees and coordinates all sales and customer activities for Caterpillar Latin America Marine Dealers.

Skills You Will Have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

What Will You Have

• Education: Bachelor's degree is required
• Language: Advanced English
• Deliver business plan sales targets for engines, parts, and services through the dealer for Marine customers.
• Develop sales and manage merchandising plans to achieve business plan targets and deliver an enhanced customer experience.
• Leading a team of sales reps, with responsibility for engines, parts, and services, who focus on understanding the toughest customer challenges and identify potential value solutions to address those needs.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
• Embrace technology and Digital to support customers’ needs and be the advanced technology leader in the industry.

Additional Requirements

Extensive progressive career in the commercial space involving dealer or customer facing roles and progressively growing responsibilities Experience leading change initiatives and driving adoption of new behaviors, processes, tools, or solutions.

Top Candidates will also have

• Strong understanding of customer needs and the ability to translate those needs into practical business solutions that deliver value-added services to customers beyond delivery of a purchased product, technology or service.
• Extensive Industry knowledge including trends, major issues, regulatory considerations
• Strong communication, relationship-building, and problem-solving skills.
• Strong decision making and critical thinking skills
• Ability to negotiate successfully across the organization and with partners in a constructive and collaborative manner
• Business development: ability to support business growth and development while improving customer outcomes
• Formal team leadership experience including remote management
• Advanced Spanish is desirable

Additional Details

• This position will be allocated on site with a dealer in Rio de Janeiro state with a remote contract for São Paulo.
• Travel: 70% Requires working on site 5 days a week

Some of the offered benefits

• Medical plan
• Dental plan
• Medicines reimbursement
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.