Resource Coordinator II

FTBRL Fortrea Brazil Limitada; São Paulo; Presencial; BRL 90 000 - 150 000; Tempo integral

Resumo da oferta

Fortrea Brazil is seeking a Resource Management Coordinator to oversee the centralized mailbox for resource requests and ensure accurate routing to the right teams. You will manage weekly allocation uploads and publish reports from the Resource Management Tool to SharePoint, with some Excel manipulation for macro-driven loads.

The role requires 3–5 years in clinical research or resource management, familiarity with the clinical trial process, and strong planning, organization, and communication

Qualificações

• University / college degree or certification in related healthcare or resource management
• In lieu of the above, 4+ years of relevant clinical research or resource management experience may be considered
• Understanding of the clinical trial process and resource supply/demand principles
• Ability to work within a project team and meet deadlines

Responsabilidades

• Manage the Resource Management Mailbox to route requests to the right owners
• Handle and execute weekly Allocation Uploads (50-75 Excel spreadsheets) via Macro Tool
• Publish weekly reports from the Resource Management Tool to SharePoint
• Load BRP files into the Resource Management Tool as work is awarded, formatting Excel files for macro processing
• Identify process improvements and partner with management to streamline efficiency and tooling

Conhecimentos

Planning & organization

Communication skills

Analytical thinking

Teamwork

Time management

Interpersonal skills

Problem solving

Formação académica

Healthcare or resource management degree

Ferramentas

MS Excel

Descrição da oferta de emprego

Job Overview

Cross business communication of resource requests that come from the centralized resource management mailbox. Required to interpret emails that come in from a centralized mailbox, determine where they should be routed. There are functional areas where daily interaction would be anticipated. First, for requestors within the business who are looking for resources to fulfill a need. These can come from Project Managers, the Proposal Group, Clinical Trial Managers, among others. The Second area is from Line Managers who have the resources to fulfill those requests. Communication with Line Managers about their Weekly Allocation uploads as required when errors or issues develop during the process.

Summary of Responsibilities

• [20%] Manage the Resource Management Mailbox that is the centralized conduit for Resource Requests within CDCS. The purpose of this task is to read, interpret, and ensure appropriate emails are routed to the people who can fulfill the requests.
• [20%] Manage and execute the weekly Allocation Upload Process. By close of business on Friday, 50-75 Excel Spreadsheets need to be uploaded into the Resource Management Tool via a Macro Tool developed by Resource Management.
• [30%] Publishing of weekly reports from the Resource Management Tool. Each Week excel files are published to SharePoint from the Resource Management tool. Those Spreadsheets are generated via a Macro and do require mild manipulation prior to being published.
• [20%] Base Line Resource Request (BRP) Loading into the Resource Management Tool. As work is awarded, an excel file from the Proposal/Contracting group is generated and needs to be loaded into the Resource Management Tool to populate the new Demand. Some Excel manipulation is required to ensure the proper format for an Excel Macro to run and perform the load.
• [10%] Requires an understanding of the process and tools and has the ability to influence some change and enhancements to the process. Partnering with Manager develop different ways to streamline efficiencies and continuous improvement of process and tools. All other duties as needed or assigned.

Qualifications (Minimum Required)

• University / college agree, or certification in related healthcare or resource management profession from an appropriately accredited institution In lieu of the above requirement, candidates with four (5) or more years of relevant clinical research or resource management experience in pharmaceutical or CRO industry may be considered.
• Good understanding of the clinical trial process
• Experience (Minimum Required): Minimum of three (5) years of professional experience. In lieu of above requirement, candidates with four (4) years of clinical research (pharmaceutical research or contract research organizations) may be considered.
• Strong ability to work within a project team.
• Strong planning, organization, and problem-solving ability.
• Strong oral and written communication and interpersonal skills.
• Ability to work to deadlines and effective time management.
• Ability to work with all levels of personnel.
• Good analytical and problem-solving skills.
• Good understanding of resource supply / demand principles.
• Works efficiently and effectively in a matrix environment.
• Excellent computer system and database knowledge and advanced MS Excel skills.
• This position requires a higher level of process understanding and is the next level of the Coordinator Role I.

Physical Demands/Work Environment

Overtime and weekend work as required Standard Office environment Learn more about our EEO & Accommodations request here.

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