Research Operations Program Manager

Blueprint Technologies; Teletrabalho; BRL 433.000 - 543.000; Tempo integral

Resumo da oferta

A leading technology solutions firm is looking for a Research Operations Manager to design and implement programs enhancing researcher productivity. This role involves managing operational systems and facilitating onboarding. Candidates should have a degree in a related field and 3+ years of relevant experience. The firm offers up to $100,000 annually with a comprehensive benefits package and flexible work arrangements.

Serviços

Competitive salary

Comprehensive benefits package

Flexible schedule

Opportunities for professional growth

Qualificações

• 3+ years of experience in research operations, user research, or a closely related role.
• Proven ability to design, implement, and scale operational systems and processes.
• Strong project management skills with the ability to manage multiple initiatives.

Responsabilidades

• Design, implement, and scale research operations programs.
• Develop and maintain operational systems for research reviews and customer engagement.
• Own and manage the research technology stack.

Conhecimentos

Research operations

User research

Project management

Communication

Stakeholder management

Formação académica

Bachelor's or master's degree in design, HCI, UX or related field

Descrição da oferta de emprego

Employer Industry: Technology Solutions

Why consider this job opportunity

• Salary up to $100,000 annually
• Comprehensive benefits package including medical, dental, and vision coverage
• Competitive PTO offerings and parental leave
• Opportunities for professional growth and development within the organization
• Work remotely with a flexible schedule
• Collaborative and innovative environment focused on solving complex problems

What to Expect (Job Responsibilities)

• Design, implement, and scale research operations programs to enhance researcher productivity
• Develop and maintain operational systems for research reviews, audits, and customer engagement
• Own and manage the research technology stack, including user research and feedback platforms
• Build and maintain systems for organizing, tagging, and sharing research insights
• Facilitate onboarding for researchers and contractors, ensuring smooth transitions

What is Required (Qualifications)

• Bachelor’s or master’s degree in design, Human-Computer Interaction (HCI), UX, or a related field, or equivalent professional experience
• 3+ years of experience in research operations, user research, or a closely related role
• Proven ability to design, implement, and scale operational systems and processes
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Excellent communication and stakeholder management skills

How to Stand Out (Preferred Qualifications)

• Experience supporting research in enterprise or high-growth technology environments
• Background in UX research, design research, or customer insights
• Familiarity with legal, procurement, privacy, and compliance considerations for research
• Experience managing research vendors, contracts, and budgets
• Interest in or experience leveraging automation and AI to improve research efficiency

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