Representative, Customer Service I (TS) – AMER

SYNNEX; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology solutions provider based in São Paulo is seeking a motivated individual for a role that involves handling customer inquiries, expediting orders, and supporting sales efforts. The position requires a High School Diploma and basic skills in communication and computer usage. You will work under supervision, with the potential for overtime and travel. This role is ideal for a candidate looking to grow in a dynamic environment with a focus on teamwork and continuous improvement.

Serviços

Career development programs

Health and wellness initiatives

Diversity and inclusion activities

Onboarding program to connect with coworkers

Qualificações

• Typical experience of less than one year required.
• Ability to work in a fast-paced environment.
• Willingness to learn and follow procedures.

Responsabilidades

• Respond to inquiries and expedite orders.
• Provide support to sales team members.
• Participate in opportunities to improve processes.

Conhecimentos

Basic computer skills

Communication skills

Multi-tasking ability

Ability to travel

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

About the Role

Responds to inquiries, expedites critical orders, communicates dispositions, researches and resolves problems, and researches orders.

May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.

Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. May also perform other duties as assigned.

What You'll Do

• Acquiring basic knowledge of job content, practices and procedures. Still learning skills necessary to fully perform job.
• Performs functions that are routine in nature with minimal complexity or variation.
• Work is performed under supervision and receives detailed instructions to perform tasks.
• Follows priorities provided to them for performing work.
• Interacts mostly with immediate peers within assigned work group.
• Limited interaction and information exchange with other work groups may be required to perform role.
• Based on the nature of the role, may field requests from others in the organization.
• Impact of decisions is typically contained within assigned work.

Experience

Typically less than one year

Education/Certification

High School Diploma or equivalent

What We're Looking For

• Basic computer, email, phone and communication skills.
• Must be able to multi-task and work in a fast paced environment.
• Position requires the ability to travel.
• Overtime may be required based on business need.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!