Remote Travel Specialist

Sweetcarolinatravels; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel agency is seeking a Remote Travel Specialist to support clients from initial trip ideas to their return home. The ideal candidate will possess strong communication skills and experience in customer service, ideally within the travel or hospitality sectors. Responsibilities include managing client inquiries, providing insightful travel information, and ensuring client satisfaction. Enjoy the benefits of fully remote flexibility, exclusive travel perks, and a supportive community culture.

Serviços

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Qualificações

• Strong communication skills in both written and verbal form.
• Experience in customer service, preferably in travel or hospitality.
• Attention to detail and strong organizational skills.
• Ability to adapt to new systems quickly.

Responsabilidades

• Engage with client inquiries across different communication channels.
• Support travelers with booking modifications and updates.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback after travel.
• Resolve client concerns effectively.

Conhecimentos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Love for travel

Descrição da oferta de emprego

As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

• Support travelers with booking updates, modifications, cancellations, and special requests.

• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

• Follow up to confirm trip details and gather feedback post-travel.

• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

• Exclusive travel perks and access to industry-only discounts.

• Professional development through ongoing training, mentorship, and team support.

• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.

• Experience in customer service—ideally in travel, tourism, or hospitality.

• High attention to detail with strong organizational and follow-through habits.

• Tech-savvy and quick to adapt to new systems and booking tools.

• A genuine love for travel and helping others design unforgettable journeys.