Job Title: REGIONAL ACCOUNT MANAGER – Aftermarket Parts
Location: (REMOTE) – Applicants must be located in IA, WI, or MN.
Job type: Permanent / Full-Time
Role Overview
Regional Account Manager – Aftermarket has responsibility for revenue growth in a defined geographic territory based on sales of aftermarket parts, equipment modernization programs (EMP), service contracts, and Aftermarket Sales. Strategic territory management is required to increase sales revenue, increase market share, and convert competitor installations. The role focuses on building and maintaining strong client relationships, identifying new sales opportunities, achieving sales targets, and coordinating with internal teams to meet customer needs and maximize revenue.
Responsibilities
- Sales & Business Development: Develop and implement sales strategies to drive growth in the aftermarket parts and service sector within a designated region.
- Customer Relationship Management: Build and maintain strong, long‑lasting relationships with key customers.
- Territory & Pipeline Management: Maintain a robust pipeline of business prospects and effectively manage sales opportunities within the territory.
- Reporting & Analysis: Generate reports on pipeline progression, market trends, and forecasts for senior management.
- Collaboration & Internal Support: Coordinate with internal teams (purchasing, project management, engineering, finance) to meet customer needs and maximize revenue.
- Product & Market Knowledge: Develop in‑depth knowledge of the company's aftermarket parts and service offerings.
Specific Tasks
- Acquire new customers (conquest accounts) and expand market share.
- Organize and plan daily sales activities and visits to ensure comprehensive territory coverage.
- Utilize CRM systems to track customer engagement, sales activities, and revenue targets.
- Collect and analyze customer feedback to improve product offerings and service delivery.
- Communicate with assigned inside sales representatives, engineering, applications, service technicians, and other Norican brand representatives to grow the business.
- Understand customer needs and market dynamics to effectively position products and services.
- Gather and maintain information about customers, prospects, and equipment within the territory in the company CRM system.
- Provide weekly activity reports, itineraries, and on‑time expense reports; prepare and achieve regular territory forecasts.
- Conduct regular customer visits, both in‑person and virtually, to assess needs and provide support.
- Present parts replacement proposals that are solution‑based for clients at all levels (C‑suite to machine operators).
Professional Experience And Background
- Educational Background: A bachelor's degree is preferred or comparable work experience in a related field.
- Experience: Minimum 3 years of experience in outside industrial sales.
- Technical Skills: Proficiency in Microsoft Office; CRM required with AX preferred; valid driver's license with a good driving record.
Benefits
- Competitive health insurance options
- Employer‑paid short‑term and long‑term disability coverage
- Employer‑paid life insurance
- Employer‑paid critical illness and accidental coverage
- 401(k) with employer match
- Paid vacation and sick time
- Paid holidays
- Annual bonus opportunity
We are an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, national origin, disability, protected veteran status, or any other protected characteristic.
If you need assistance applying, please contact us directly.