Referral Specialist

Remote Jobs; Brasil; Teletrabalho; BRL 211.000 - 318.000; Tempo integral

Resumo da oferta

A healthcare services provider is seeking a candidate with experience in managing patient referrals and authorizations. Candidates should have at least 1+ years in the healthcare industry and 2+ years in customer service. Bilingual proficiency in English and Spanish is a plus. This role offers competitive pay and a supportive, inclusive work environment focused on impactful healthcare delivery.

Serviços

Competitive pay

Best-in-class medical and dental coverage

Paid time off and holiday pay

Mental health and life coaching

Qualificações

• 1+ years of progressive work experience in the healthcare industry.
• 2+ years of customer service experience.
• Experience in managing referrals and authorizations.

Responsabilidades

• Process all referral requests to outpatient centers and services.
• Serve as a liaison for patient resources and insurance companies.
• Expedite patient referrals and manage authorization process.

Conhecimentos

Customer service

Documentation in electronic medical records

Referral management

Bilingual (English and Spanish)

Formação académica

High School Diploma or GED equivalent

Bachelor's Degree in Healthcare Administration, Business, or Hospitality

Descrição da oferta de emprego

Employer Industry

Healthcare Services

Why consider this job opportunity

• Competitive pay and purpose-driven career
• Best-in‑class medical and dental coverage
• Free mental health and life coaching for team members and their dependents
• Generous paid time off (PTO) and holiday time off with pay
• Opportunity to make a meaningful impact on the well‑being of underserved communities
• Supportive and inclusive work environment that values diversity

What to Expect (Job Responsibilities)

• Process all referral requests to outpatient centers, specialist offices, or outside services needed
• Serve as a liaison for patient resources and work closely with insurance companies
• Expedite patient referrals to specialty offices and manage the authorization process
• Maintain ongoing tracking and documentation on referrals to ensure patient safety
• Communicate and coordinate referral appointments with outside specialists

What is Required (Qualifications)

• Minimum 1+ years of progressive work experience in the healthcare industry
• At least 2+ years of customer service experience
• Experience managing referrals and authorizations
• Proficiency in documenting in electronic medical records
• High School Diploma or GED equivalent required

How to Stand Out (Preferred Qualifications)

• Experience in value‑based care operations
• Bachelor's Degree in Healthcare Administration, Business, or Hospitality preferred
• Bilingual proficiency in both English and Spanish preferred

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