Quality & Process Specialist LAC

Trinasolar; São Paulo; On-site; BRL 120,000 - 190,000; Full time

Job summary

Trinasolar in Brazil is seeking a Quality & Process Specialist LAC to support project quality activities across Latin America and Caribbean, ensuring root cause analysis, action closure, and knowledge capture.

You will work with product management, fulfillment, after-sales, engineering, and supply chain to implement corrective actions and develop the LAC Quality Management System on ISO 9001 principles.

Qualifications

• Bachelor’s degree in engineering or related field.
• At least 5 years of experience in quality, process management, or related areas.
• Experience with RCA, 8D, CAPA, 5 Why, Ishikawa; FMEA is desirable.
• Knowledge of ISO 9001 and document control.

Responsibilities

• Manage project quality issues across LAC region including NCRs and CAPA.
• Support field investigations and coordinate corrective actions with teams and stakeholders.
• Maintain document control of procedures, templates, and technical docs.
• Capture lessons learned and promote process standardization.
• Support implementation of the LAC QMS based on ISO 9001.
• Act as quality focal point between Product Management, Fulfillment, After-Sales, Engineering, and Global Quality.

Skills

English proficiency

Structured problem solving

Cross-functional collaboration

Education

Bachelor's degree in Mechanical, Civil, Electrical, Industrial Engineering, or related field

Job description

Responsibilities

Position Summary

The Quality & Process Specialist LAC will be responsible for supporting project quality activities across Latin America & Caribbean, ensuring structured problem resolution, effective root cause analysis, document control, process standardization, and knowledge retention.

This position will work cross-functionally with Product Management, Fulfillment, After-Sales, Engineering, Supply Chain, and Global Quality to ensure project issues are properly investigated, corrective actions are implemented, and organizational learning is captured and incorporated into company processes.

Additionally, the role will support the gradual development of the LAC Quality Management System based on ISO 9001 principles.

Main Responsibilities

• Manage project quality issues across LAC region, including customer complaints, NCRs, RCA, and CAPA activities.
• Support field investigations and coordinate corrective actions with internal teams and external stakeholders.
• Maintain document control processes, ensuring proper management of procedures, templates, and technical documentation.
• Capture lessons learned and promote process standardization across projects and departments.
• Support the implementation of the LAC Quality Management System based on ISO 9001 principles.
• Act as the quality focal point between Product Management, Fulfillment, After-Sales, Engineering, Supply Chain, and Global Quality.

Requirements

Job Qualifications

• Bachelor’s degree in mechanical, civil, electrical, industrial Engineering, or related fields.
• 5+ years of experience in Quality, Process Management, Project Quality, Continuous Improvement, or related areas.
• Experience with structured problem-solving methodologies:
  • RCA
  • 8D
  • CAPA
  • 5 Why
  • Ishikawa
  • FMEA (desirable)
  • Others
• Experience with document control and process management.
• Knowledge of ISO 9001 Quality Management Systems.
• Experience working in project-based environments, industrial equipment, renewable energy, manufacturing, or capital goods industries.
• Advanced English required.
• Spanish is highly desirable.
• Availability to travel when necessary.