Project Quality Leader

Schneider Electric - Global; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global energy management company is seeking a Project Quality Leader in São Paulo to oversee project quality assurance and continuous improvement initiatives. The ideal candidate will have a Master's degree, 5-10 years of experience in quality management, and fluency in both Portuguese and English. This role involves collaborating across departments to ensure high-quality deliverables that exceed client expectations.

Qualificações

• 5 to 10 years of experience in quality management roles.
• Experience in the electro-intensive industry.
• Fluent in Portuguese and English.

Responsabilidades

• Ensure project quality is managed and maintained.
• Collaborate with departments on quality assurance.
• Lead corrective actions for project quality issues.

Conhecimentos

Communication and negotiation skills

Leadership and collaboration

Analytical and problem-solving

Attention to detail

Proactive approach to continuous improvement

Ability to work under time constraints

Formação académica

Master's degree (or equivalence)

Ferramentas

Quality management tools

Quality control methodologies

Descrição da oferta de emprego

What will you do?

The Project Quality Leader (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across projects throughout their lifecycle. The PQL collaborates with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations.

Key responsibilities

In project selling

• Review quality requirements, identify quality risks and define appropriate mitigation plans.
• Assess quality assurance and quality control requirements and detect deviations.
• Support Tendering Managers in estimating the resources (hours + costs) needed for project quality.
• Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and any additional quality documents required by the customer.
• Review quality tender specifications and qualification.

In project execution

• Participate in the tender & project kick‑off, and in the project review governance when quality is necessary.
• Coordinate the creation, completion and approval of quality documentation.
• Monitor performance metrics to track quality performance throughout the project lifecycle.
• Conduct internal assessments, inspections and audits to assess compliance with project quality standards.
• Coordinate the correction and preventive actions for project non‑conformities, leading communication and problem solving with the customer.
• Identify areas for improvement at the project level and coordinate corrective & preventive actions for quality issues as per SE directives.
• Ensure compliance with the existing quality and customer satisfaction processes and train team members on quality processes and procedures.
• Lead customer interviews during project execution, collect regular customer feedback and build action plans to ensure satisfaction.

Transversal responsibilities

• Lead or contribute to cross‑analysis of project quality KPIs and lessons‑learnt offers and solutions quality.
• Lead or contribute to customer interviews to collect and analyze feedback.
• Provide expertise, guidance and support to project teams on quality‑related matters based on prior experience.
• Contribute to developing, implementing and improving quality assurance and control processes.
• Participate as a quality SME in the supplier qualification process led by Supply Chain.
• Plan and lead quality training and awareness programs for project teams.
• Participate in the Quality community (PQL, QMS, etc.) through events, training, etc.

What skills and capabilities will make you successful?

• Excellent communication and negotiation skills with the ability to obtain buy‑in.
• Demonstrated leadership and collaboration abilities in complex, cross‑functional and multicultural environments.
• Analytical and problem‑solving skills to identify quality issues and implement corrective actions.
• Leadership and conflict‑management skills to guide and motivate project teams toward high quality outcomes.
• High attention to detail for thorough quality assessments and documentation.
• Proactive approach to continuous improvement and adherence to quality standards.
• Ability to execute under challenging time constraints, prioritise, and manage indirect resources in a matrix organisation.

Who will you report to?

You will report to the CS&Q (Customer Satisfaction and Quality) entity, which has a transversal role across Business and Operations entities. Project teams are under the GCPO (Global Customer Project Operations) or Hub accountability.

What qualifications will make you successful for this role?

Education

Master’s degree (or equivalence).

Experience

• 5 to 10 years of professional experience in quality management roles and customer experience.
• Significant experience in the electro‑intensive industry (Mining, Oil & Gas, Utilities, etc.).
• Stakeholder management and influencing skills are required.

Certifications

• Green Belt or Black Belt certification – good to have.
• ISO or other quality‑management standard certification – good to have.

Technical and Functional Skills

Expertise in QMS, quality control and assurance principles and methodologies (root cause analysis, fishbone, 8D, etc.) and proficiency in quality‑management tools and software.

Expertise in risk management, customer relationship, project management and auditing.

Expertise in project execution quality fundamentals (change, supplier, contractor and requirement management) – good to have.

General technical knowledge in engineering and manufacturing.

Languages

• Native Portuguese speaker.
• Fluent in English (spoken and written).
• Spanish language is also desirable.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers – exceptional people who turn sustainability ambitions into action at the intersection of automation, electrification, and digitisation. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

Company Snapshot

€36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 – World’s most sustainable corporations

Application Information

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Equal Opportunity Statement

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities under all applicable laws, without regard to race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.