Product Operations Manager, Payroll (LATAM)

Deel; Brasil; On-site; BRL 448,000 - 747,000; Full time

Benefits offered by this job

Stock grant opportunities

Flexible office membership (IWG)

Competitive total rewards

Job summary

Deel is seeking a Product Operations Manager to bridge product and user-facing teams, increasing leverage and delivering more value to users faster. You’ll connect with support, sales, and success, maintain a tight feedback loop, and help top users maximize product benefits.

You will lead cross-functional programs, drive launches, and design scalable processes, while translating user needs into actionable improvements across the platform.

Qualifications

• 3+ years in product operations, product management, or related role.
• Strong focus on user experience and understanding complex products.
• Experience analyzing data and user feedback to drive improvements.
• Ability to translate user problems into actionable solutions.
• Excellent multitasking, prioritization, and detail orientation.
• Basic technical knowledge of software development; payments a plus.
• Strong SQL and presentation skills.

Responsibilities

• Lead large cross-functional projects to improve the product.
• Collect, quantify and prioritize product challenges for teams.
• Dig into root causes and architect solutions to fix issues.
• Drive top company launches and global rollouts.
• Build and optimize complex operational systems and processes.
• Maintain tight product feedback loops with user-facing teams.

Skills

Product operations

SQL

Data analysis

Cross-functional collaboration

Prioritization

Hands-on problem solving

Job description

Who We Are Is What We Do

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About The Role

You are the ultimate problem-solver at the heart of our Payroll teams.

Summary

The Product Operations Manager is responsible for building the connective tissue between product and user-facing teams, increasing leverage, so that we can ultimately deliver more value to more users, faster. You’ll be responsible for building strong connections with user-facing teams (support, sales, success, etc), ensuring a tight product feedback loop and owning the chat load there. In some cases, you will also work directly with top users, learning more about their use cases and problems as you help them get more out of the product.

Responsibilities

• Leading large cross-functional projects to improve our product
• Collect, quantify & prioritize product-related challenges to be considered by product and engineering in future development.
• Seeking information to solve conceptual problems and building product
• Drive top company launches, and global rollouts
• Digging to the root cause of issues and architecting solutions to fix them
• Designing and implementing complex operational systems and processes

Qualifications

• 3+ years in product operations, product management, or a related operational role with close collaboration with product and engineering teams.
• Strong passion for user experience and the ability to deeply understand complex products and use cases.
• Experience analyzing data and user feedback to drive product improvements.
• Ability to build empathy for user problems and translate them into solutions.
• Strong multitasking and prioritization skills.
• Detail-oriented with a problem-solving mindset and a hands‑on approach.
• Basic technical knowledge of software development (experience with payment systems is a plus).
• Strong SQL and presentation skills.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
• Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
• Final pay is based on objective, job-related criteria including experience, skills, and location.
• We don't ask about salary history. Offers are based on the role and what you bring to it.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• Optional flexible working office membership, with IWG

Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT