Process & Continuous Improvement Analyst

5C Company; Brasil; Remote; BRL 43,000 - 52,000; Full time

Benefits offered by this job

Wellhub access

Moodar access

20 days paid PTO after probation

Remote work opportunity

Job summary

5C Company is seeking a Process & Continuous Improvement Analyst to map, analyze, and optimize processes across the organization, improving efficiency, quality, and governance. You will collaborate with multiple business areas to identify opportunities, implement solutions, and monitor results in a 100% remote setting.

The role requires a bachelor’s degree in Business Administration or Engineering, 2+ years of CI experience, process mapping skills, and proficiency in Excel, Google Sheets, and

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Minimum of 2 years of experience in processes, continuous improvement, or related areas.
• Experience with process mapping, modeling, documentation, and governance.
• Knowledge of Lean, PDCA, and Kaizen methodologies.
• Intermediate/advanced English along with strong analytical skills.

Responsibilities

• Map, document, and analyze current processes (AS IS) to identify bottlenecks and opportunities.
• Design and document future-state processes (TO BE) with standardization and scalability.
• Propose and implement continuous improvement initiatives focusing on productivity and quality.
• Define and monitor process KPIs and track post-implementation results.
• Create and maintain process documentation, policies, procedures, and governance.
• Plan and support internal process audits and follow up on action plans.
• Act as a focal point between teams to support communication and adoption of new processes.
• Support strategic projects, automation initiatives, and operational transformation efforts.

Skills

Analytical thinking

Critical thinking

Communication

Interpersonal skills

Autonomy

Proactivity

Education

Bachelor’s degree in Business Administration or Engineering

Tools

Excel

Google Sheets

Lucidchart

Job description

Process & Continuous Improvement Analyst

The Process & Continuous Improvement Analyst is responsible for mapping, analyzing, standardizing, and optimizing company processes to improve operational efficiency, productivity, quality, and governance. This role works closely with different business areas to identify improvement opportunities, implement solutions, monitor results, and support operational transformation.

What you will do:

• Map, document, and analyze current processes (AS IS), identifying bottlenecks, risks, and improvement opportunities.
• Design and document future-state processes (TO BE), ensuring standardization, efficiency, and scalability.
• Propose and implement continuous improvement initiatives focused on productivity, quality, and cost reduction.
• Define, monitor, and analyze process KPIs and track post-implementation results.
• Create, review, and maintain process documentation, policies, procedures, and governance standards.
• Plan and support internal process audits, documenting nonconformities and following up on action plans.
• Act as a focal point between teams, supporting communication and the adoption of new processes.
• Support strategic projects, automation initiatives, and operational transformation efforts.

Requirements:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Minimum of 2 years of experience in processes, continuous improvement, operational efficiency, or related areas.
• Experience with process mapping, modeling, documentation, and governance.
• Knowledge of continuous improvement methodologies such as Lean, PDCA, and Kaizen.
• Experience with KPI and performance analysis.
• Intermediate/advanced Excel and Google Sheets skills.
• Experience with Lucidchart or similar process mapping tools.
• Basic knowledge of auditing, compliance, and process automation.
• Intermediate or advanced English.
• Strong analytical and critical thinking skills, organization, communication, proactivity, and autonomy.
• Consultative mindset and strong interpersonal skills.
• Personal computer (Windows or macOS) with a minimum of 8GB RAM.
  

Work model: 100% Remote (Home Office)
Schedule: Monday through Friday (5x2) - 8 working hours per day, plus breaks.
Compensation: USD $840/month
Benefits: Access to Wellhub and Moodar, plus 20 days of paid PTO after the probation period. PTO is accrued based on each month worked and can be requested whenever you need it most. You do not need to complete one full year with the company to take your paid vacation.

Good luck with your application! We look forward to meeting you!