Portuguese Customer Support Specialist (On-site)

Nordicrecruiters; São Paulo; Presencial; BRL 45 000 - 73 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Excellent salary

Bonuses

Training and onboarding

Career growth

Multicultural environment

Paid holidays

Resumo da oferta

Nordicrecruiters is seeking a Portuguese-speaking Customer Support Specialist to join our São Paulo team on-site. You will help customers via phone, email, and chat, resolving inquiries with a customer-first mindset in a dynamic international environment.

The role offers a competitive salary, performance bonuses, and comprehensive training. If you thrive in fast-paced settings and enjoy problem solving, apply to join our diverse team today.

Qualificações

• Portuguese (C2) language proficiency required.
• Strong communication and interpersonal skills.
• Customer-focused attitude with problem-solving abilities.

Responsabilidades

• Provide professional support to customers via phone, email, and chat.
• Assist customers with account-related questions, product inquiries, and troubleshooting.
• Resolve issues efficiently while ensuring a positive customer experience.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to deliver timely solutions.
• Meet quality and performance standards while maintaining customer satisfaction.

Conhecimentos

Portuguese (C2)

Communication skills

Multitasking

Customer-oriented

Problem-solving

Descrição da oferta de emprego

Portuguese Customer Support Specialist (On-site)

Job Openings Portuguese Customer Support Specialist (On-site)

About the job Portuguese Customer Support Specialist (On-site)

Are you passionate about helping customers and delivering exceptional service? We are looking for a Portuguese-speaking Customer Support Specialist to join our growing team in São Paulo.

This is an exciting opportunity to work in a dynamic international environment where your communication skills, problem-solving abilities, and customer-first mindset will make a real impact.

What You'll Do

• Provide professional support to customers via phone, email, and chat
• Assist customers with account-related questions, product inquiries, and troubleshooting
• Resolve issues efficiently while ensuring a positive customer experience
• Maintain accurate records of customer interactions
• Collaborate with internal teams to deliver timely solutions
• Meet quality and performance standards while maintaining customer satisfaction

What We're Looking For

• C2 or fluent Portuguese speaker
• Strong communication and interpersonal skills
• Customer-focused attitude with excellent problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Good computer and multitasking skills
• Previous customer service, contact center, hospitality, retail, or support experience is an advantage but not required

What We Offer

• Excellent salary package
• Performance-based bonuses
• Comprehensive training and onboarding
• Career growth and development opportunities
• Supportive and multicultural work environment
• Paid holidays and additional employee benefits

Work Model

If you enjoy helping people, solving problems, and working as part of a collaborative team, we would love to hear from you.