Patient Access Representative

Quincy Physician Administrative Services Inc; Estados Unidos; Presencial; BRL 109 057 - 163 621; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive medical, dental, and vision benefits

401(k) match

Tuition reimbursement

Resumo da oferta

Quincy Physician Administrative Services Inc is seeking a full-time Patient Access Representative. You will be essential in creating a positive first impression for patients accessing care by assisting with registration, scheduling, and verifying insurance.

The ideal candidate will possess strong communication skills and thrive in a fast-paced healthcare environment. The position offers comprehensive benefits including tuition reimbursement, mental health benefits, and parental leave.

Qualificações

• Customer service experience preferred in various fields.
• Ability to multitask and stay organized in a fast-paced environment.
• Professionalism and confidentiality when handling patient information.

Responsabilidades

• Greet and assist patients and visitors professionally.
• Collect patients' demographic and insurance information accurately.
• Schedule appointments and verify insurance eligibility.

Conhecimentos

Customer service

Strong communication skills

Basic computer skills

Formação académica

High school diploma or GED

Descrição da oferta de emprego

About the Role

As a Patient Access Representative at Quincy Medical Group, you will help create a positive first impression for our patients while ensuring they have a smooth experience accessing care. Whether assisting patients at check‑in, scheduling appointments, verifying insurance, or answering questions, you will play an important role in supporting both patients and care teams. This position is a great opportunity for someone who enjoys helping others, thrives in a fast‑paced environment, and is looking to build a career in healthcare.

Full‑time position based at one of Quincy Medical Group's Quincy, Illinois locations. Schedules vary by department—no overnight shifts. Fast‑paced healthcare environment focused on exceptional patient service and access to care.

Primary Responsibilities

• Greet patients and visitors in a professional, welcoming, and compassionate manner.
• Register patients and accurately collect demographic, insurance, and financial information.
• Schedule appointments and assist patients with appointment changes and follow‑up visits.
• Verify insurance eligibility and obtain required authorizations as appropriate.
• Collect co‑payments and process patient payments according to organizational policies.
• Answer incoming phone calls and assist patients with scheduling, registration, and general inquiries.
• Maintain accurate patient records within the electronic medical record system.
• Coordinate communication between patients, providers, and care teams to support efficient clinic operations.
• Provide excellent customer service while managing multiple tasks and priorities.
• Perform other duties as assigned to support clinic operations.

Qualifications

• High school diploma or GED required.
• Previous customer service, administrative, retail, hospitality, banking, healthcare, or office experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain organized in a fast‑paced environment.
• Basic computer and data entry skills required.
• Ability to maintain professionalism and confidentiality when handling patient information.
• Experience with healthcare registration, scheduling, or electronic medical records is helpful but not required.
• Commitment to providing exceptional service and creating a positive patient experience.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer‑provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• Cultural commitment to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

Compensation

The compensation for this role includes a base pay range of $15.35 - $23.03 per hour, with actual pay determined by factors such as skills, experience, education, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.