Order Processing Analyst- Industrial Flow South America

Drstaffingsolutions; Diadema; Híbrido; BRL 50 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Culture of trust

Career growth

People-powered innovation

Compensation & benefits

Health & well-being

Resumo da oferta

Industrial Flow South America Ltda. is seeking an Order Processing Analyst to support industrial flow operations across South America. The role focuses on monitoring order processing, coordinating with Finance for credit checks, and ensuring timely product releases and invoicing for special transactions.

You will liaise with Shipping, Sales, and Tax teams to provide accurate order status and tax compliance information. A strong customer service mindset is essential.

Qualificações

• Solid understanding of Tax and Fiscal regulations relevant to sales and order processing.
• Proficiency with ERP systems for managing orders and customer data.
• Knowledge of Order Management principles and procedures.
• Familiarity with logistics, invoicing, and delivering excellent customer service.
• Experience in sales support and administrative functions supporting operations.

Responsabilidades

• Monitor and track order processing activities to meet milestones on time.
• Request customer credit evaluations from Finance.
• Assist with release of products for demonstrations and special transactions.
• Coordinate with Shipping to ensure timely dispatch of equipment.
• Respond to inquiries on delivery schedules, invoices, and order status.
• Create and maintain customer records and registrations.
• Keep sales informed about equipment availability and inventory.

Conhecimentos

Tax & Fiscal regulations

ERP systems

Order Management

Logistics & Invoicing

Sales support & admin

Descrição da oferta de emprego

Order Processing Analyst- Industrial Flow South America

Your role

• Monitor and track order processing activities, ensuring that all required milestones and events are completed on time.


• Request customer credit evaluations from the Finance Department.


• Assist with the release of products and processes for demonstrations, engineered-to-order projects, trade-ins, issuance of invoices for temporary shipments, leasing, FINAME financing, trade shows, and other special transactions.


• Follow up with the Shipping Department to ensure the timely dispatch of equipment.


• Handle inquiries from internal and external customers, providing information on delivery schedules, invoice copies, messages, and order status updates.


• Create and maintain customer records, including new customer registrations and updates to existing customer information.


• Keep sales channels informed about equipment availability and inventory for immediate sale.


• Participate in meetings with the Tax and Fiscal teams to provide comprehensive support to the sales channels regarding applicable taxes and fiscal requirements for each equipment model.

To succeed, you will need

We welcome applicants from diverse backgrounds and encourage you to apply even if you do not meet every single criterion. We value a variety of experiences and perspectives that will enrich the team. Key qualifications include:

• Solid understanding of Tax and Fiscal regulations relevant to sales and order processing.


• Proficiency with ERP systems, enabling efficient management of orders and customer data.


• Practical knowledge of Order Management principles and procedures.


• Familiarity with logistics, invoicing processes, and delivering excellent customer service.


• Experience in sales support and administrative functions that contribute to smooth operational execution.

In return, we offer

• Culture of trust and accountability


• Lifelong learning and career growth


• Innovation powered by people


• Comprehensive compensation and benefits


• Health and well-being

Job location

This position offers a hybrid working arrangement, enabling you to balance time between our office located in Sorocaba, Brazil, and remote work. This flexible model promotes both collaboration and autonomy, aligning with modern work-life integration priorities.

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

• Functional Area: Sales


• On-site/remote: Hybride


• Company Name: Industrial Flow South America Ltda.