Operations Training Partner (Boston)

Shake Shack; Brasil; Teletrabalho; BRL 374.000 - 696.000; Tempo integral

Resumo da oferta

A leading casual dining brand is seeking a Training Supervisor in Brazil to oversee Team Member and Manager training execution. The role demands strong supervisory experience and a passion for developing others in a fast-paced hospitality environment. Candidates should have an Associate's Degree, with 3-5 years of relevant work experience, and at least 1 year of training facilitation experience.

Serviços

Salary up to $129,888

Weekly pay and performance bonuses

Medical, dental, and vision insurance

Flexible spending and dependent care accounts

Development and growth opportunities

Access to employee assistance programs from Day 1

Qualificações

• 3-5 years of work experience in a relevant field.
• 1-3 years of supervisory experience.
• 1+ years of experience facilitating training in a multi-unit hospitality environment.

Responsabilidades

• Oversee the execution of Team Member and Manager training within an assigned territory.
• Document Shack visits and provide feedback on training and operations.
• Facilitate training for New Shack Openings (NSOs).

Conhecimentos

Training facilitation

Supervisory skills

Knowledge of hospitality industry

Leadership

Formação académica

Associate's Degree or related work experience

Descrição da oferta de emprego

Employer Industry: Hospitality

Benefits and Why Consider

• Salary up to $129,888
• Weekly pay and performance bonuses
• Medical, dental, and vision insurance
• Flexible spending and dependent care accounts
• Development and growth opportunities within the organization
• Access to employee assistance programs from Day 1

Responsibilities

• Oversee the execution of Team Member and Manager training within an assigned territory
• Provide feedback on Team Member and Manager training materials
• Facilitate training for New Shack Openings (NSOs) and execute quarterly focus training
• Develop trainers to ensure area self-sufficiency for growth
• Document Shack visits and provide feedback on training and operations to Area Directors and Management Teams

Qualifications

• Associate’s Degree or related work experience
• 3-5 years of work experience in a relevant field
• 1-3 years of supervisory experience
• 1+ years of experience facilitating training in a multi-unit hospitality environment
• 2+ years of management experience in the hospitality industry

Preferred Qualifications

• Strong knowledge of company standards and processes
• Passion for operations and people development
• Ability to lead a field-based team
• Demonstrates ability to train and enforce standard operating procedures (SOPs)
• Ability to provide constructive feedback to direct reports and leadership

#HospitalityJobs #TrainingAndDevelopment #CareerGrowth #EmployeeBenefits #LeadershipOpportunity

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