Operations Intern (M/F/D)

Allianz Technology Ltda.; São Paulo; On-site; BRL 17,000 - 26,000; Part time

Benefits offered by this job

Flexible study-friendly hours

LinkedIn Learning access

Global, diverse team environment

Networking opportunities

Job summary

Allianz Technology Ltda. in São Paulo invites an Operations Intern (m/f/d) to support governance, service management, and project coordination.

You’ll help track indicators, manage IT assets, and contribute to continuous improvement while preparing reports in Portuguese and English. Ideal candidates are expected to graduate 2027–2029 in IT Governance/PM/Business Admin, with strong MS Office skills, good organizational and analytical abilities, and interest in project management and operational

Qualifications

• Expected graduation between 2027 and 2029 in IT Governance, Project Management, Business Administration, or related fields.
• Familiarity with MS Office tools (Excel, PowerPoint, Word) and project metrics (schedule, cost, quality).
• Excellent organizational and analytical skills, with an interest in project management and operational excellence.
• Ability to manage multiple priorities simultaneously.
• Strong communication and stakeholder management skills and English fluency.
• Preferred Qualifications: Certifications in Agile, Scrum, PMI, or ITIL; Experience with management tools (ServiceNow, Jira, etc.); Experience in project management, service governance, or similar roles.
• Basic knowledge of AI technologies, principles and their practical use.

Responsibilities

• Support IT governance, service management, and project activities by tracking indicators, schedules and documentation.
• Assist in managing IT assets, the service catalog, and internal processes, contributing to the organization and updating of information.
• Support initiatives for continuous improvement, operational resilience, and process optimization.
• Contribute to analyses, controls, and reports regarding IT costs, demands, and operations.
• Support administrative and corporate activities, including travel, real estate, and infrastructure processes.
• Prepare presentations, spreadsheets, and documents in Portuguese and English for various internal audiences.
• Participate in meetings with local and global teams, taking minutes and tracking action items and pending tasks.

Skills

Organization skills

Analytical skills

English fluency

Communication skills

Stakeholder management

Education

IT Governance/PM/Business Admin degree

Tools

ServiceNow

Jira

ITIL

Job description

Operations Intern (m/f/d)

About the Job

As a COO Intern, you will support operational governance, service management, project coordination, and process improvement initiatives, contributing to operational excellence and business performance.

What you do

• Support IT governance, service management, and project activities by tracking indicators, schedules and documentation.
• Assist in managing IT assets, the service catalog, and internal processes, contributing to the organization and updating of information.
• Support initiatives for continuous improvement, operational resilience, and process optimization.
• Contribute to analyses, controls, and reports regarding IT costs, demands, and operations.
• Support administrative and corporate activities, including travel, real estate, and infrastructure processes.
• Prepare presentations, spreadsheets, and documents in Portuguese and English for various internal audiences.
• Participate in meetings with local and global teams, taking minutes and tracking action items and pending tasks.

What you bring

• Expected graduation between 2027 and 2029 in IT Governance, Project Management, Business Administration, or related fields.
• Familiarity with MS Office tools (Excel, PowerPoint, Word) and project metrics (schedule, cost, quality).
• Excellent organizational and analytical skills, with an interest in project management and operational excellence.
• Ability to manage multiple priorities simultaneously.
• Strong communication and stakeholder management skills and English fluency.
• Preferred Qualifications: Certifications in Agile, Scrum, PMI, or ITIL; Experience with management tools (ServiceNow, Jira, etc.); Experience in project management, service governance, or similar roles.
• Basic knowledge of AI technologies, principles and their practical use.

What we offer

• We offer flexible schedules aligned with your studies by tailoring your work hours to accommodate your academic commitments, providing the flexibility needed to effectively balance your work responsibilities and studies.
• We facilitate continuous learning opportunities by unlocking your potential with a complimentary LinkedIn Learning Account, empowering you to acquire new skills and stay ahead in your field. Explore various avenues for personal and professional development.
• We foster a dynamic and global team environment where you can collaborate with a highly talented, dynamic, and international team, fostering an environment where creativity and innovation thrive. Gain exposure to diverse perspectives that contribute to your personal and professional growth.
• We are offering a thriving and diverse student community, numerous networking opportunities to connect with like-minded peers, share experiences, and build valuable connections for your future.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

To Recruitment Agencies

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.