Operational Specialist

Metrobi; São Caetano do Sul; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A local courier service startup in São Caetano do Sul, Brazil, is looking for an Operations Specialist to monitor delivery routes and communicate with drivers through phone and chat. Ideal candidates should exhibit proficiency in English, be able to work in the Eastern US time zone, and possess relevant experience in logistics or customer support. Join a dynamic team in an innovative environment.

Qualificações

• Proficient in English for effective communication.
• Ability to work in the Eastern US time zone (EST).
• Experience in logistics, courier operations, or customer support is a plus.

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers via phone and live chat.

Conhecimentos

Proficiency in English

Logistics

Courier operations

Customer support

Account management

Descrição da oferta de emprego

What is Metrobi? Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management