Operational Specialist

Metrobi; Santo André; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A tech startup is looking for an operations specialist in São Paulo, Brazil. In this role, you will monitor delivery routes and maintain communication with drivers and shippers using both phone and live chat. The ideal candidate should be proficient in English, experienced in logistics or customer support, and willing to work according to Eastern US time zone. This opportunity is ideal for those looking to contribute to a dynamic team in the growing courier service industry.

Qualificações

• Proficiency in English is required.
• Experience in logistics, courier operations, call center, or customer support.
• Will work based on Eastern US time zone (EST).

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers.

Conhecimentos

Proficiency in English

Experience in logistics

Customer support experience

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management