Operational Specialist

Metrobi; Cotia; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A local courier service startup in Cotia, Brazil, is seeking an operations specialist. In this role, you will monitor delivery routes and communicate with drivers and shippers through phone and live chat. The ideal candidate should be proficient in English and have experience in logistics, call center operations, or customer support. The position operates based on the Eastern US time zone (EST), making adaptability crucial. Join a dynamic team and contribute to efficient local courier services.

Qualificações

• Proficiency in English is essential for communication with drivers and clients.
• Experience in logistics or call center operations is required.

Responsabilidades

• Monitor ongoing delivery routes and ensure timely deliveries.
• Communicate with delivery drivers and shippers over the phone and via live chat.

Conhecimentos

Proficiency in English

Customer support experience

Logistics experience

Descrição da oferta de emprego

What is Metrobi? Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management