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A forward-thinking technology company in Porto Alegre is looking for a Process Optimization Specialist to drive operational excellence. The role involves evaluating workflows, identifying automation opportunities using tools like Zapier and Workato, and collaborating with stakeholders to streamline processes. Strong project management and communication skills are essential. This is an exciting chance to make a significant impact within the organization.
Job Title: A Critical Role in Operational Transformation – The Process Optimization Specialist plays a pivotal role in driving operational excellence across the organization.
Evaluate and improve workflows to enhance efficiency and productivity.
Identify opportunities for automation using tools like Zapier, Workato, Power Automate, or internal systems.
Collaborate with stakeholders to streamline processes, reduce manual work, and improve accuracy.
Implement AI-driven workflows to enhance response times and reduce bottlenecks.
Design and maintain chatbots to handle routine inquiries.
Strong project management skills and ability to translate strategy into execution.
Excellent written and verbal communication skills, with a collaborative and analytical mindset.
This is an exciting opportunity to join our team as a Process Optimization Specialist.
As a key member of our operations team, you will play a critical role in driving operational excellence across the organization.