CX Named Account Manager | Brazil

Avaya; São Paulo; Presencial; BRL 534.000 - 696.000; Tempo integral

Resumo da oferta

A leading enterprise software firm in São Paulo is seeking a Named Account Sales Manager. The ideal candidate should have at least 10 years of enterprise UCaaS or CCaaS sales experience and a record of achieving sales targets. Responsibilities include account management, sales strategy development, and fostering executive partnerships. The role demands excellent communication skills and a strong understanding of Avaya solutions. This position offers opportunities for growth in a dynamic environment.

Serviços

Innovative Solutions

Opportunities for professional development

Career advancement opportunities

Qualificações

• 10 years of executive-level enterprise UCaaS or CCaaS sales experience.
• Proven track record of hunting for net new logos and growing customer accounts.
• History of achieving/exceeding sales targets.
• Strong understanding of Avaya products and solutions.
• Fluent English required.
• Ability to lead virtual teams and collaborate effectively.
• Strategic thinker with strong planning and forecasting abilities.

Responsabilidades

• Maintain full accountability for assigned accounts and ensure high levels of customer satisfaction.
• Maximize opportunities by driving the customer planning process.
• Develop accurate forecasts based on growth plans.
• Maintain long-term strategic partnerships at the executive level.
• Serve as the key client contact for all customers.
• Conduct strategic account planning to enhance sales pipeline.
• Consistently hit or exceed annual sales targets.

Conhecimentos

Sales Strategy

Account Management

Forecasting

Communication Skills

Formação académica

Bachelor degree or equivalent experience

Master Degree preferred

Ferramentas

Avaya products and solutions

Descrição da oferta de emprego

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Description

Are you a dynamic sales professional with a passion for technology and a proven track record in enterprise UCaaS or CCaaS sales? AVAYA is seeking a talented Named Account Sales Manager . If you are ready to take on a new challenge, we want to hear from you!

Why AVAYA?

• Innovative Solutions: Be part of a company that is at the forefront of communication technology.
• Career Growth: Opportunities for professional development and career advancement.
• Dynamic Environment: Work in a fast-paced, collaborative, and supportive environment.

Key Responsibilities

• Account Management: Maintain full accountability for assigned accounts, acting as the trusted advisor and advocate for customers. Ensure high levels of customer satisfaction while protecting the interests of both the customer and Avaya.
• Sales Strategy: Maximize opportunities by driving the customer planning process. Lead virtual account teams to build strategies that deliver balanced growth, continued account penetration, and customer satisfaction.
• Forecasting: Develop accurate forecasts based on short and long-term growth plans.
• Executive Partnerships: Maintain long-term strategic partnerships at the executive level. Ensure key executives understand how Avaya solutions meet their business needs.
• Client Engagement: Serve as the key client contact for all customers. Introduce specialists and / or partners based on strategic sales activities.
• Strategic Planning: Conduct short and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate revenue generation, and improve the customer buying experience.
• Sales Targets: Consistently hit or exceed annual sales targets, driving revenue growth and ensuring business success.

Qualifications

• / - 10 years of executive-level enterprise UCaaS or CCaaS sales experience.
• Proven track record of hunting for net new logos and growing customer accounts
• History of achieving / exceeding sales targets
• Strong understanding of Avaya products and solutions.
• Excellent communication and interpersonal skills. Fluent English required.
• Ability to lead virtual teams and collaborate effectively.
• Strategic thinker with strong planning and forecasting abilities.

Experience: 8 - 12 Years of Experience

Education: Bachelor degree or equivalent experience. Master Degree is preferred.