Middle Support Java Engineer (#3994)

N-iX; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading IT company in Brazil is looking for a Middle Java Engineer to join their support team. The role involves handling support tickets, investigating technical issues, and working collaboratively with cross-functional teams. Preferred qualifications include JAVA development experience and familiarity with AWS services. This position offers a competitive salary and flexible work arrangements.

Serviços

Flexible working format - remote, office-based or flexible

Competitive salary and good compensation package

Professional development tools

Active tech communities with regular knowledge sharing

Qualificações

• 3+ years of experience in JAVA development.
• Experience in AWS services and SDK.
• Experience in leveraging R2DBC for reactive database connectivity.

Responsabilidades

• Own support tickets and troubleshoot issues.
• Investigate technical issues and identify root causes.
• Document support ticket resolution and apply fixes.

Conhecimentos

JAVA development experience (SpringBoot, Spring, SpringSecurity)

Relational database management systems (RDBMS)

AWS services (S3, CloudWatch, Lambda, ECS, RDS, DMS, SQS/SNS, Glue, VPC, CloudFormation)

Technical support (issues troubleshooting)

Analysis and problem-solving skills

Event-driven systems and Kafka proficiency

Descrição da oferta de emprego

N-iX is looking for a Middle Java Engineer to join our support team.

About the project:

Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services for 1,100 school districts.

N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America.

Requirements:

• 3+ years JAVA development experience (SpringBoot, Spring, SpringSecurity)
• Strong knowledge of relational database management systems (RDBMS)
• Experience in AWS services (S3, CloudWatch, Lambda, ECS, RDS, DMS, SQS/SNS, Glue, VPC, CloudFormation)
• Experience with upgrade/maintenance processes in AWS
• Hands‑on experience with AWS SDK
• Proficiency with event‑driven systems and Kafka
• Experience in leveraging R2DBC for reactive database connectivity
• Familiarity with Netty
• Experience in technical support (issues troubleshooting)
• Strong analytical and problem‑solving skills

Would be a plus:

• Experience in React (Web)
• Experience with React‑Native (for mobile development)

Responsibilities:

• Own support tickets and troubleshooting within the existing tools, and services
• Investigate Technical Issues: reported problems and bugs, identify an issue’s root cause, describe an issue’s symptoms
• Quantify an issue’s scope and propose a solution
• Working with internal cross‑functional teams to solve technical problems
• Solving technical problems, demonstrating product value, and communicating clearly and effectively to technical and non‑technical audiences
• Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
• Document support ticket resolution and apply these fixes for customers

We offer*:

• Flexible working format - remote, office‑based or flexible
• A competitive salary and good compensation package
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing

Project: Top tech for managing staff and stock in retail & hospitality