Merchant Strategic Operations Sr Analyst

Didi; São Paulo; Híbrido; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

DiDi Global Inc. in São Paulo seeks an operations/product professional to join the International Food Delivery team.

You will work at the intersection of merchant growth and strategic enablement, building scalable merchant marketing frameworks and improving onboarding experiences to drive higher marketing participation and GMV growth across international markets. The role focuses on optimizing product features and strategies for merchant engagement, supply quality, and revenue growth while

Qualificações

• Bachelor’s degree or above in a relevant field.
• 1–3 years of experience in internet user operation or product operation; O2O industry experience preferred.
• Strong logic and data analysis skills; SQL proficiency is a plus.
• Good cross-team collaboration and communication skills.

Responsabilidades

• Iterate strategies and optimize product features to boost merchant engagement and sustained online availability.
• Iterate and roll out category‑specific strategies for merchant products, marketing and services to improve supply quality per category.
• Iterate and deploy tiered merchant marketing strategies to lift merchants’ operational efficiency. Apply tailored business strategies to increase merchant investment, driving growth in platform revenue and user base.
• Develop strategies to grow transaction volume for key merchants. Optimize traffic allocation, resource matching and business mix to raise order contribution from key merchants.

Conhecimentos

SQL

Data analysis

Cross-team collaboration

Formação académica

Bachelor's degree or above

Descrição da oferta de emprego

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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Team Overview

You will join the International Food Delivery team, operating at the intersection of merchant growth,and strategic enablement.The team is dedicated to building scalable and reusable merchant marketing frameworks, driving better onboarding experiences, higher marketing participation, increased order volume, and overall GMV growth across international markets.

Role Responsibilities

• Iterate strategies and optimize product features to boost merchant engagement and sustained online availability.
• Iterate and roll out category‑specific strategies for merchant products, marketing and services to improve supply quality per category.
• Iterate and deploy tiered merchant marketing strategies to lift merchants’ operational efficiency. Apply tailored business strategies to increase merchant investment, driving growth in platform revenue and user base.
• Develop strategies to grow transaction volume for key merchants. Optimize traffic allocation, resource matching and business mix to raise order contribution from key merchants.

Role Qualifications

• Bachelor’s degree or above, 1-3 years of experience in internet user operation or product operation. O2O industry experience is preferred.
• Strong logic and data analysis skills. Proficiency in SQL is a plus.
• Good cross-team collaboration and communication skills.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms