Merchant Finance & Reconciliation Senior Analyst

DiDi Global; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading mobility technology platform in São Paulo is seeking a Merchant Finance & Reconciliation Analyst. This role supports merchant reconciliation, collaborates with various teams to optimize financial operations, and requires 1-2 years of experience in a related field. Fluency in Portuguese and English is mandatory, with Mandarin as a plus. Join a dynamic environment focused on innovation and social impact.

Serviços

Diversity and Inclusion initiatives

Community engagement programs

Qualificações

• 1-2 years of experience in finance operations or reconciliation.
• Fluency in Portuguese and English; Mandarin is a strong plus.
• Ability to learn and improve on financial systems.

Responsabilidades

• Support merchant reconciliation and settlement processes.
• Assist in resolving billing discrepancies.
• Collaborate with cross-functional teams.

Conhecimentos

Attention to detail

Analytical mindset

Collaboration

Organizational skills

Positive attitude

Formação académica

Bachelor’s degree in Finance, Accounting, Business

Ferramentas

Billing systems

ERP systems

Descrição da oferta de emprego

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

The Finance Operations team ensures accurate and timely reconciliation and settlement with merchants in our grocery business. Acting as a bridge between commercial, finance, and product teams, this role supports the design and optimization of financial workflows, helping to ensure reliability, transparency, and compliance across all merchant payment processes.

As a Merchant Finance & Reconciliation Analyst, you will assist in end-to-end reconciliation, support process improvements, and collaborate with cross-functional stakeholders to ensure that financial operations run smoothly and efficiently. This is a great opportunity to develop strong financial and analytical skills in a fast‑paced, cross‑cultural environment.

Role Responsibilities

• Supporting merchant reconciliation and settlement processes, ensuring accuracy and timeliness of payments.
• Tracking exceptions and assisting in the resolution of billing and payment discrepancies.
• Helping to map and improve internal workflows related to finance operations.
• Collaborating with finance, legal, product, and commercial teams to align on process and compliance standards.
• Assisting in the design and documentation of finance operation procedures for new business models.
• Providing analytical support for reports, dashboards, and performance tracking.
• Helping gather business requirements and supporting system improvements for billing and reconciliation tools.

Role Qualifications

• 1–2 years of experience in finance operations, reconciliation, accounting, or a related field.
• Bachelor’s degree (or ongoing studies) in Finance, Accounting, Business, or related disciplines.
• A positive attitude and strong willingness to learn, with curiosity about financial systems and product integration.
• Analytical mindset, attention to detail, and strong organizational skills.
• Ability to collaborate effectively with cross‑functional teams in a fast‑moving environment.
• Familiarity with billing or ERP systems is a plus.
• Fluency in Portuguese (mandatory); English required; Mandarin is a strong plus.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data‑driven – We are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non‑negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms