Merchandising Operations Analyst, RBS - Retail Efficiency program

Amazon; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading online retail company in Brazil is seeking a Merchandising Operations Analyst to support marketing campaigns. Responsibilities include campaign execution, collaboration with teams, and process optimization. The ideal candidate will have a bachelor's degree and experience with Microsoft Office. Knowledge of SQL is preferred. This role plays a crucial part in improving customer engagement through high-quality marketing execution.

Qualificações

• Bachelor's degree is necessary.
• Experience with Microsoft Office products is required.
• Knowledge of SQL is preferred.

Responsabilidades

• Execute Campaign Creation using internal tools.
• Support Key Retail Events and notifications.
• Collaborate with Design and Marketing teams.
• Optimize Processes through Continuous Improvement.
• Analyze Data and Report Performance.
• Partner with Global Teams for collaboration.

Conhecimentos

Attention to detail

Ownership

Agility

Data analysis

Process improvement

Formação académica

Bachelor's degree

Ferramentas

Microsoft Office

SQL

Descrição da oferta de emprego

Description

The Retail Business Services group is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The programs handled by this group have a direct impact on customer buying decisions and online user experience.

Key job responsibilities

This position is a Merchandising Operations Analyst in the Merchandising team inside the Retail Efficiency Program and the primary responsibilities include supporting Amazon Events and Marketing campaigns. This position requires strong attention to detail, ownership, and agility to manage dynamic priorities across multiple categories and marketing events. The ideal candidate thrives in operational excellence, enjoys working with data and systems, and is passionate about improving processes that impact millions of customers through better campaign visibility and execution quality.

A day in the life

1. Execute Campaign Creation using internal tools for campaigns, ensuring on-time delivery and 100% SLA adherence.
2. Support Key Retail Events, push notifications, emails and reports.
3. Collaborate with Design and Outbound Marketing teams to validate creative assets, ensuring brand compliance across touchpoints.
4. Optimize Processes through Continuous Improvement (Kaizens) by identifying automation opportunities, testing new SOPs and supporting tool enhancement feedback loops with global tech teams.
5. Analyze Data and Report Performance, maintaining dashboards and weekly business reviews (WBR) to track SLA, efficiency, and quality metrics for assigned processes.
6. Partner with Global Teams (India, EU, NA) for cross-node collaboration on automation pilots, event alignment, and best practice sharing to scale process standardization.

About the team

As part of the RBS Retail Efficiency Brazil Merchandising team, this role plays a critical part in enabling high-quality marketing and campaign execution for Retail and Marketing stakeholders across categories. The Merchandising Associate partners closely with Retail Vendor Managers (VMs), Category Marketing Managers (CMMs), and the Global RBS Merchandising network to create, launch, and optimize marketing assets and campaigns that enhance product discoverability and customer engagement.

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Knowledge of SQL

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