Manager Site Technology

Caterpillar Inc.

Belo Horizonte

On-site

BRL 210,000 - 270,000

Full time

4 days ago

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Benefits offered by this job

Medical plan

Dental plan

Medicines reimbursement

Psychological, Legal, Social and Finan

ce Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group

Job summary

Caterpillar Inc. in Parauapebas, Brazil, seeks a mining automation and site coordination professional to support autonomous haulage systems and on-site operations.

You will work with customer leadership, dealer teams, and Caterpillar specialists to optimize safety, uptime, and cost per ton, while driving corrective actions and new product ideas. Successful candidates will have mining technology experience and a track record of leading cross-functional teams in a dynamic, site-based environment.

Qualifications

University degree
Advanced English
Experience in mining technology and exposure to mining operations

Responsibilities

Deployment and operation of the correct new or existing technological products and services to meet the customer current and future needs at a job site.
Maintaining key site performance metrics including technology availability, production metrics, operating cost, uptime, fleet utilization, safety, etc.
Developing, prioritizing, and implementing strategies to address customer needs as well as ensuring dealer servicing and support practices align with recovery strategy.
Lead the Caterpillar expert teams on site as well as engaging the off-site broader Caterpillar team to solve problems and increase the autonomous fleet productivity.

Skills

Advanced English

Education

University degree

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Product Support

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Position is a trusted advisor to the customer. Positions reporting directly to this role include: Autonomous Application Specialist, Project Engineer (if applicable), Autonomous On-Board Specialist.

This is a heavy coordination role and must be strong in managing the matrix and influencing others. Preferred candidates must have previous mining operations and autonomy experience. Role works hand in hand with customer’s operational leaders. Role will also establish and maintain high-level relationship with business decision makers and subject matter experts, influencing and driving Caterpillar Product Groups and internal partners to accelerate and deliver interim corrective and permanent corrective actions and support that mitigate the impact of product and production issues to customers. It also influences various Caterpillar divisions to develop the correct new products and services to meet the mine site’s current and future needs. This role is accountable for representing Caterpillar and Caterpillar assigned actions.

The position must be able to work with the dealer, Caterpillar and the customer to deliver the agreed upon metrics for the site. Successful candidate will also manage key site performance metrics including safety, technology availability, production metrics, operating cost per ton, uptime, AHS fleet utilization, etc. The role will partner closely with the Mining Region Manager, Physical Availability and Site Solutions Manager (if applicable), Commercial Manager and Sales Reps on commercial opportunities at the site.

This position acts as a consultant to dealer and customer operations and maintenance managers as well as executive management advising best practices on the use of Caterpillar Command for Hauling system. Position serves as the Responsible Person for all on site Caterpillar personnel and ensures safety of overall AHS system.

Successful candidate must have the ability to work and set priorities for self and for the work team without day-to-day direct supervision. The position often confronts complex issues or problems which require careful analysis and diagnosis. Problems are often unique, and solutions can require original approaches.

What You Will Do

Deployment and operation of the correct new or existing technological products and services to meet the customer current and future needs at a job site.
Maintaining key site performance metrics including technology availability, production metrics, operating cost, uptime, fleet utilization, safety, etc.
Developing, prioritizing, and implementing strategies to address customer needs as well as ensuring dealer servicing and support practices align with recovery strategy.
Lead the Caterpillar expert teams on site as well as engaging the off-site broader Caterpillar team to solve problems and increase the autonomous fleet productivity.

This is a mine site based role and will support an autonomous mine site in Parauapebas - Pará.

Skill

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Basic Requirements

University degree
Advanced English
Experience in mining technology and exposure to mining operations

Top Candidates Will Also Have

Pre advanced Spanish
Previous field rep, mine operations, or Autonomous Run Team experience

Additional Information

Travel requirements: Less than 25% of the time. Mostly mine site based.
This role is based in Parauapebas/PA - Brazil. Ideally, the candidate will live within driving distance of the mine site to best support customer needs.

Some of the offered benefits*

Medical plan
Dental plan
Medicines reimbursement
Psychological, Legal, Social and Finance Support Program
Private pension plan
Profit share
Meal assistance
Christmas basket
Transportation
Life and personal insurance
Extended maternity and paternity leave
Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location