Manager I, B2B Sales - VAGA INCLUSIVA PCD

Concentrix Brasil; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de serviços de vendas em São Paulo busca um Gerente de Vendas para liderar equipes, garantir metas de funil de vendas e manter relacionamentos estratégicos com clientes. Candidatos devem ter mais de 4 anos de experiência em vendas, 1 ano em liderança, e ser fluentes em inglês. O cargo oferece um regime de contratação CLT e jornada integral.

Qualificações

• 4+ anos de experiência comprovada em um cargo de vendas.
• 1+ anos de experiência em um cargo de liderança.
• Fluência em inglês em ambiente profissional.
• Experiência em ambiente BPO preferencial.
• Paixão por experiência do cliente e resultados da equipe.
• Histórico excelente de coaching.
• Experiência maximizando receita por meio de melhores práticas.

Responsabilidades

• Liderar a equipe para alcançar metas de negócio específicas.
• Fornecer previsões de vendas precisas e garantir a atualização dos dados no CRM.
• Monitorar e impulsionar o tempo de chamada e produtividade da equipe.
• Analisar dados e tendências de desempenho para desenvolver estratégias de vendas.
• Ser um ponto de escalonamento para os clientes e responder rapidamente a problemas.

Conhecimentos

liderança

Vendas B2B

CRM

Ferramentas

Salesforce.com

Descrição da oferta de emprego

The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and / or revenue retention motions (product / service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

You will

• Lead the team to achieve specific business targets and meet assigned performance targets weekly / monthly / quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client / specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met

You have

• 4+ years proven work experience in a sales role
• 1+ years of experience in a leadership role
• Must be fluent in English on a professional environment
• Experience in a BPO environment preferred
• A passion for customer experience and driving team results
• Experience in operations and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience working with Salesforce.com or similar CRM
• Experience finding solutions as a manager
• Change Management skills

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Local de trabalho

São Paulo, SP

Regime de contratação de tipo

Efetivo – CLT

Jornada

Período Integral

Nível hierárquico

Gerente

VALORIZADO

Tempo de experiência : Entre 1 e 3 anos

HABILIDADES

• leadership
• B2BSales
• CRM