Manager, Delivery Solutions Architects

Cacheflow; São Paulo; Presencial; BRL 180 000 - 260 000; Tempo integral

Resumo da oferta

Databricks is seeking a Delivery Solution Architect (DSA) Manager to lead the post-sales team responsible for customer success across our portfolio. You will set the technical strategy, invest team capacity, and partner with Sales, Pre-Sales, PS, and SI ecosystem to move use cases from kickoff to production.

You will be a hands-on sponsor and trusted advisor to customers, including their C-suite, building systems, cadences, and playbooks to scale the DSA practice and sharpen the team.

Qualificações

• 5+ years of experience managing a customer-facing technical team.
• Leadership of pre/post-sales technical talent.
• Proven production deployment of data and AI workloads at scale.
• Familiar with financial services use cases (banking, capital markets, insurance, or asset management).
• Ability to travel up to 30%.

Responsabilidades

• Hire, coach, and develop a high-performing DSA team.
• Own capacity planning and investment forecasting for the portfolio.
• Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator partners to accelerate delivery.
• Drive measurable customer outcomes: throughput, time-to-production, renewal rates.
• Build scalable systems, cadences, and playbooks for the DSA practice.
• Promote the value proposition of the DSA role with internal partners and customers.

Conhecimentos

Leadership

Team management

Data & AI

Customer-facing

Strategic thinking

Formação académica

Bachelor's degree in CS/IS/Engineering

Descrição da oferta de emprego

FEQ427R546

You will build and lead a team of Delivery Solution Architects (DSAs) responsible for the post-sales success of Databricks' customers. This is one of the most consequential delivery leadership roles in the company. The customers in your portfolio and your team's work directly determine how quickly Data and AI transform how they do business.

As a DSA Manager, you set the technical strategy across your portfolio, decide where to invest your team's capacity, and partner with Sales, Pre-Sales, Professional Services, and our Systems Integrator ecosystem to move use cases from kickoff to production. You are a hands-on technical sponsor and trusted advisor to a select group of customers, including their C-suite. You build the systems, operating cadences, and playbooks that make your team and the broader DSA practice sharper over time.

The DSAs you lead are senior technical talent, drawn from principal-level solution architecture, top-tier consulting, or senior engineering backgrounds. Hiring, coaching, and growing this team is the heart of the job.

The impact you will have:

• Hire, coach, and develop a high-performing DSA team. Own career growth, calibrated performance management, and individual development plans.
• Own capacity planning and investment forecasting across the FINS portfolio. Defend investment decisions with data, alongside sales and field leadership.
• Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator partners to accelerate use case delivery and reduce customer risk.
• Drive measurable customer outcomes: use-case throughput, time-to-production, consumption growth, and renewal rates. Forecast each across your portfolio.
• Bring a programmatic approach to running the business. Build the systems, operating cadences, and playbooks that scale the DSA practice.
• Shape and promote the value proposition of the DSA role with our internal partners and our customers.

What we look for:

• 5+ years of experience managing a customer-facing technical team (DSA, Solution Architect, Technical Account Manager, Customer Success Engineer, or equivalent).
• Demonstrated leadership of a team of pre-sales or post-sales technical talent.
• Track record of putting data and AI workloads into production at scale, e.g., as a delivery architect, project manager, DevOps engineer, or service or product owner.
• Conversant with the business problems and Data and AI use cases in financial services (banking, capital markets, insurance, or asset management preferred).
• A bias for building systems, not just running them. A bias for growing people, not just managing them.
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.