Lead Specialist

DrBalcony; Teletrabalho; BRL 120.000 - 160.000; Tempo parcial

Resumo da oferta

A trusted company in inspection innovation is seeking a Sales Development Representative to serve as the first contact for leads. This role involves qualifying leads and booking appointments for the sales team. Candidates should have strong communication skills, at least a year of experience in sales or lead generation, and familiarity with CRM tools like Salesforce. The position is remote, with pay ranging from $5 to $6 per hour, and candidates should be based in the Philippines.

Qualificações

• 1+ years of experience in lead generation or sales.
• Fluent and confident in English, both spoken and written.
• Independent, self-motivated and highly organized.

Responsabilidades

• Be the first point of contact for incoming leads.
• Qualify potential leads for the sales team.
• Conduct outbound outreach via email and calls to generate new leads.

Conhecimentos

Lead generation

Sales

Communication

Problem-solving

CRM tools (Salesforce)

Ferramentas

Salesforce

Descrição da oferta de emprego

Welcome to DrBalcony – a trusted name in Inspection innovation. Since our establishment in 2021, we’ve been committed to bridging the gap between property owners and skilled Inspectors. With a focus on precision, technology, and trust, DrBalcony is where projects take flight, making California balconies safer with the expertise of over 4000 inspections.

As a Sales Development Representative, you’ll be the first point of contact between potential customers and our sales team. Your job is to reach out, qualify leads, and set up appointments for our sales consultants.

Key Responsibilities

• Be the first point of contact for incoming leads
• Call Large lists to qualify potential leads
• Qualify and unqualify leads for the sales team
• Track and follow up with many clients
• Conduct outbound outreach via email, social media, and calls to generate new leads
• Book appointments or consultations for the sales team
• Collaborate with the sales and marketing teams to improve outreach strategies
• Maintain a friendly, professional, and empathetic tone in all communications
• Track and log support issues accurately using CRM tools (Salesforce)
• Provide feedback on recurring issues and customer trends to the team
• Collaborate with internal teams to improve the customer experience

Preferred Qualifications

• Based in the Philippines with a strong internet connection
• Fluent and confident in English (spoken and written) – clear communication is key
• Proven experience in lead generation, sales, or a similar role (1+ years preferred)
• Previous experience in customer support (1+ years preferred)
• Salesforce experience (1+ years preferred)
• Experience with dealing
• Excellent written communication and problem-solving skills
• Independent, self-motivated, and highly organized
• Comfortable working as an independent contractor/freelancer
• Background in design, home improvement, or e-commerce brands
• Hours between 8 am and 6 pm Pacific Time

*Additional Job Duties as Required*

The pay range for this role is:

5 - 6 USD per hour (Remote (Philippines))