Lead Clinical Admissions Therapist

Charlie Health; Brasil; Teletrabalho; BRL 349.000 - 424.000; Tempo integral

Resumo da oferta

A growing health startup is seeking a Lead Clinical Admissions Therapist to oversee admissions for at-risk youth. You will assess clinical needs, build rapport with families, and guide them through the admissions process. The role demands strong leadership and clinical judgment to manage a team and ensure high-quality care. Ideal candidates will possess relevant education, experience, and a passion for improving access to mental health services.

Serviços

Comprehensive benefits

Performance-based bonus

Stock options

Qualificações

• 2+ years of experience in behavioral health admissions.
• Experience working with children, adolescents, and adult populations is preferred.
• Ability to work flexible hours to meet team and patient needs.

Responsabilidades

• Oversee admissions for at-risk youth and guide them toward personalized care.
• Provide clinical and administrative supervision to Clinical Admissions Therapists.
• Conduct HIPAA-compliant virtual biopsychosocial assessments for clients.

Conhecimentos

Communication skills

Project management skills

Leadership

Clinical judgment

Formação académica

Master’s degree in social work, counseling, or psychology

Independent licensure in a mental health discipline

Ferramentas

Electronic Medical Record (EMR) systems

Google Suite

Slack

Zoom

Salesforce

Descrição da oferta de emprego

Overview

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but barriers to care persist. Charlie Health exists to change that by delivering personalized, virtual behavioral health care rooted in connection—between clients and clinicians, care teams, loved ones, and communities. We focus on people with complex needs to expand access to meaningful care and drive better outcomes from the comfort of home.

As a rapidly growing organization, we’re reaching more communities and building a team redefining what behavioral health treatment can look like. If you’re ready to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is a fast-growing startup in the behavioral healthcare industry. As a key member of our Clinical Admissions team, the Lead Clinical Admissions Therapist oversees admissions for at-risk youth and guides them toward personalized care. You will be the first point of contact for potential patients, build rapport with families, assess clinical needs, and ensure a seamless admissions experience. You will also support a team of Clinical Admissions Therapists and Associates, providing leadership, supervision, and guidance to enhance team performance and clinical excellence.

You will meet performance metrics related to admission rates, patient satisfaction, and time-to-admission, and ensure the team adheres to documentation and compliance standards while driving continuous improvement across the department.

We are seeking someone who shares our purpose and is energized by increasing access to mental healthcare and impacting millions of lives.

Responsibilities

• Leadership & Operational Support – Participate in weekly leadership meetings to identify barriers and implement team-level solutions. Collaborate with Engineering Product and Design, Growth Strategy, and Care Strategy teams to refine assessment tools and workflows. Partner with Learning & Development to support onboarding and continuing education initiatives. Facilitate focus groups and team-building efforts that foster professional growth and organizational alignment.
• Team Supervision & Coaching – Provide clinical and administrative supervision to a team of Clinical Admissions Therapists and Associates. Performance-manage members in achieving key performance indicators (KPIs). Conduct monthly chart audits to ensure documentation quality, compliance, and fidelity to clinical standards. Deliver biannual performance reviews and provide ongoing performance feedback.
• Client Assessment & Clinical Judgment – Conduct HIPAA-compliant virtual biopsychosocial assessments for clients with a range of mental health concerns. Build rapport with clients through compassionate, inclusive, and professional communication. Assess clinical appropriateness for Charlie Health’s virtual intensive outpatient program (vIOP). Coordinate with crisis teams or escalate to higher levels of care as needed. Develop provisional diagnoses using DSM-5 criteria.
• Care Coordination & Documentation – Assign clients to appropriate therapists, group schedules, and cohorts based on clinical fit and needs. Ensure timely, accurate, and compliant documentation using electronic medical record (EMR) systems. Work cross-functionally with Admissions Coordinators, Utilization Review, Clinical Teams, and Referral Sources to streamline the admissions experience.

Requirements

• 2+ years of experience in behavioral health admissions
• Independent licensure in a mental health discipline (e.g., LCSW, LMFT, LPC, LPCC, etc.)
• Master’s degree in social work, counseling, psychology, or a related behavioral health field
• Experience working with children, adolescents, and adult populations is preferred
• Demonstrated project management skills and ability to manage operational details in a fluid environment
• Proven ability to motivate, lead, and communicate effectively across all levels of an organization
• Ability to work flexible hours to meet the needs of the team and patients
• Must be able to work in the evenings until 6pm MT and weekends as needed
• Work authorized in the United States and native or bilingual English proficiency
• Familiarity with and willingness to use cloud-based communication software (Google Suite, Slack, Zoom, Dropbox, Salesforce) in addition to EMR and survey software

Benefits

Charlie Health offers comprehensive benefits to all full-time, exempt employees. Read more about our benefits: https://www.charliehealth.com/careers/current-openings

The total target base compensation for this role will be between $66,000 and $80,000 per year at the start. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $73,000 and $88,000 per year. Pay is determined on an individualized basis and may be impacted by location, experience, internal pay equity, and other factors. Cash compensation may be part of a broader package that could include stock options and other Charlie Health-sponsored benefits.

Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line regarding this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process. We will not ask for personal banking information until you have signed an offer and completed onboarding paperwork. All communications with Charlie Health Talent and People Operations professionals will come from @charliehealth.com email addresses. Legitimate emails will not originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of partner agencies and will not pay any fee for unsolicited referrals.

Charlie Health is an Equal Opportunity Employer. We value diverse perspectives to provide essential mental health and substance use disorder treatments to all young people. Applicants are assessed solely on qualifications for the role, without regard to disability or need for accommodation.

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