Jr Team Lead Pharmacovigilance (Sao Paulo, BR)

Cognizant; São Paulo; Hybrid; BRL 140,000 - 210,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a PV Team Lead to oversee end-to-end safety oversight across pharma R&D activities. You will coordinate PV data management and case processing to ensure regulatory compliance and timely reporting.

Responsibilities include mentoring the team, maintaining SLAs/KPIs, managing metrics, and guiding process improvements in line with client requirements. Hybrid day shift in São Paulo, Brazil.

Qualifications

• 3+ years in PV/pharma; leadership experience preferred.
• Fluency in English; strong communication skills.
• Capable of managing metrics and team deliverables.
• Graduate/PG/PhD in Life Sciences or related field.

Responsibilities

• Lead and mentor PV team; oversee daily activities.
• Track project activities and ensure timely reporting.
• Maintain quality tools, dashboards and SLAs.
• Coordinate with client and ensure training and audits.
• Perform annual performance reviews and provide feedback.

Skills

Leadership

People management

Effective communication

English fluency

Metric management

Timely task execution

Education

Life Sciences degree

Job description

Job Summary

This hybrid day shift role for TL Pharmacovigilance focuses on end-to-end safety oversight across pharma research and development activities, coordinating PV data management and case processing to ensure accurate reporting, regulatory compliance, and continuous risk evaluation.

Responsibilities

• Responsible for day-to-day work.
• Tracking of activities daily for the project.
• Timely reporting of metrics and updating related quality tools/trackers for deliverables. Setting performance goals for the team.
• Maintenance of case tracking sheets for billing and deliverables.
• Ensure appropriate distribution of work among direct reports.
• Ensure proper communication with client (as applicable).
• Ensure completion of training plan and mentoring documentation archival for all direct reports.
• Mentoring and coaching of the team as well as the new hires on a regular basis or as required.
• Ensure that SLAs and KPIs are maintained as per contractual agreement.
• Perform annual performance appraisals of direct reports and provide regular feedback to the team.
• Reporting to their supervisor on performance, status, and any escalations for the team.
• Responsible for motivation and retention of the team.
• Communication of resource issues/resignations/absconder to supervisor.
• Managing assessment and development of team members.
• Ensure audit readiness at all times.
• Ensure adherence to internal and client procedures for self and team.
• Ensuring training compliance and proper documentation is maintained.
• Lead/guide associates in process improvement initiatives in agreement with client.

Basic Qualifications

• Minimum1 year of experience handling teams
• Minimum 3 years of total experience in PV and/or the pharmaceutical/clinical field.
• Graduate/Postgraduate/Doctorate degree in Life Sciences, Science, Healthcare, Pharmacy, Medical Sciences, or equivalent degree.
• Fluency in English.
• Effective communication skills.
• Ability to perform tasks accurately and in a timely manner.
• Leadership and people management skills.
• Self and team motivation.
• Result-oriented.
• Metric management.

Certifications Required

• Preferred certification in pharmacovigilance or drug safety, such as DSRM or equivalent industry-recognized PV credential.