Java MuleSoft Developer ID85155

AgileEngine, LLC.; Sorocaba; Híbrido; BRL 467 000 - 674 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Resumo da oferta

AgileEngine, LLC. in Brazil is seeking a Software Engineer to own backend services and platform-level engineering supporting a Case object ecosystem. You will strengthen service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations.

You will troubleshoot production issues, participate in on-call rotation, triage alerts, and collaborate across teams to deliver reliable, scalable Java and MuleSoft-based solutions.

Qualificações

• 3-5 years of experience as a software engineer.
• Experience with Java.
• Experience with MuleSoft.
• Backend software engineering experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience in diagnosing and resolving API/integration failures.

Responsabilidades

• Own backend Java services and platform-level engineering for Case workflows.
• Contribute to MuleSoft integration layer and internal daemons.
• Support Service Cloud integrations with stakeholders.
• Diagnose and resolve API/integration failures.
• Participate in Developer First Responder rotation and Ops Review.
• Triage critical alerts and monitor health KPIs.
• Handle keep-the-lights-on injects and document findings.
• Keep sprint data current: availability, carryover, new points.
• Maintain transparency via tickets, standups, and Slack; follow DevOps processes.

Conhecimentos

Java

MuleSoft

Backend engineering

Production troubleshooting

Monitoring

API integration

Descrição da oferta de emprego

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Software Engineer with experience in Java and MuleSoft to own backend services and platform-level engineering supporting a Case object ecosystem. This person strengthens service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations. Production troubleshooting, incident support, and on-call rotation are part of the role.

WHAT YOU WILL DO

• - Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic, data processing, and platform reliability for case-related features.
• - Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• - Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• - Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• - Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• - Triage critical alerts related to backend service/platform health and monitor platform health KPIs for core Java services.
• - Handle "keep-the-lights-on" injects, track open incidents, and document findings in Confluence.
• - Keep sprint data current, including availability, carryover, and newly assigned points.
• - Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

MUST HAVES

• - 3-5 years of experience as a software engineer.
• - Experience with Java.
• - Experience with MuleSoft.
• - Backend software engineering experience.
• - Production troubleshooting and incident support experience.
• - Experience with production monitoring, alert triage, and service/platform health.
• - Experience in diagnosing and resolving API/integration failures.

NICE TO HAVES

• - Salesforce Service Cloud integration experience.
• - Enterprise integration / middleware experience.
• - Message-based or asynchronous integration experience.
• - CI/CD and DevOps experience.
• - Monitoring / observability tools.

PERKS AND BENEFITS

• - Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• - Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• - A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• - Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.