Java MuleSoft Developer ID85154

AgileEngine, LLC.; São Paulo; Hybrid; BRL 566,000 - 824,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

A selection of exciting projects

Flextime

Job summary

AgileEngine in São Paulo is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud with upstream and downstream systems for the Case lifecycle. You will build and maintain API integrations, handle production troubleshooting, on-call rotation, and collaborate across teams to keep integrations reliable and scalable.

This role emphasizes proactive monitoring, incident response, and documentation in Confluence, with flex-time options and a mix of

Qualifications

• 3-5 years of experience as a software developer.
• Experience with Java.
• Experience with MuleSoft.
• Mid-level software engineering experience.
• Enterprise integration/middleware experience.
• Production troubleshooting and incident support experience.
• Experience building and maintaining integrations.
• Experience diagnosing and resolving API/integration failures.
• Experience with production monitoring, alert triage, and platform/service health.

Responsibilities

• Own and maintain the Java/MuleSoft integration layer powering Case lifecycle.
• Contribute to engineering efforts across daemons and MuleSoft capabilities.
• Support Service Cloud stakeholders; collaborate on case workflows.
• Diagnose and resolve API/integration failures impacting Service Cloud.
• Participate in DFR rotation and Ops Review as a core responsibility.
• Triage alerts and monitor MuleSoft/Java platform health KPIs.
• Manage keep-the-lights-on incidents and document findings in Confluence.
• Update sprint data: availability, carryover, new points.
• Maintain status via tickets, standups, and Slack; follow DevOps processes.

Skills

Software development

Production troubleshooting

API troubleshooting

Cross-team collaboration

Tools

Java

MuleSoft

Salesforce Service Cloud

CI/CD

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems. This person builds and maintains API integrations, message routing, and data synchronization that power case creation and orchestration. Production troubleshooting, incident support, and on-call rotation are part of the role.

WHAT YOU WILL DO

• Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to the upstream and downstream systems that support the Case object lifecycle.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
• Handle "keep-the-lights-on" injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

MUST HAVES

• 3-5 years of experience as a software developer
• Experience with Java
• Experience with MuleSoft
• Mid-level software engineering experience
• Enterprise integration/middleware experience
• Production troubleshooting and incident support experience
• Experience building and maintaining integrations
• Experience diagnosing and resolving API/integration failures
• Experience with production monitoring, alert triage, and platform/service health

NICE TO HAVES

• Salesforce Service Cloud integration experience
• Message-based or asynchronous integration experience
• CI/CD and DevOps experience
• Monitoring/observability tools

PERKS AND BENEFITS

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.