It Systems Specialist

Bebeecybersecurity; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A cybersecurity firm is looking for an experienced IT professional in Porto Alegre, Brazil. This fully remote position requires strong skills in system engineering, particularly in Microsoft 365, Intune, and mobile device management. You will engage with clients to implement and support complex systems while managing support tickets and tracking project efficiency. The role offers a competitive rate of up to USD20 per hour and the opportunity to make a significant impact on clients' success.

Qualificações

• 3-4 years of experience in system engineering in enterprise or managed service environments.
• Strong background in Intune and mobile device management.
• Proven ability to develop and maintain detailed systems documentation.

Responsabilidades

• Design, install, configure, and support systems technologies.
• Consult with clients on integrating new technologies.
• Manage and resolve client support tickets.
• Track time against project agreements.

Conhecimentos

System engineering experience

Hands-on experience with Microsoft 365

Knowledge of Intune and mobile device management

Proficiency with MFA and/or Single Sign-On solutions

Understanding of Windows Server and desktop operating systems

Descrição da oferta de emprego

As a seasoned IT professional, you will play a key role in designing, implementing, and supporting complex systems for enterprise clients. This role suits a proactive engineer who enjoys direct client engagement and thrives in a dynamic environment where innovation is paramount.

Key Responsibilities

• Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
• Consult with clients on integrating new technologies into existing infrastructures.
• Collaborate with engineering teams to deliver tailored solutions for critical environments.
• Manage and resolve client support tickets, maintaining clear communication and documentation.
• Track time against project agreements to ensure service efficiency and profitability.
• Report on project progress and participate in ongoing technical training and development.

Skills & Experience

• 3–4 years of experience in system engineering in enterprise or managed service environments.
• 3–4 years of hands‑on experience with Microsoft 365.
• Strong background in Intune and mobile device management.
• Proficiency with MFA and/or Single Sign‑On solutions.
• Solid understanding of Windows Server and desktop operating systems.
• Proven ability to develop and maintain detailed systems documentation.
• Familiarity with change management, product lifecycles, and client service best practices.

This fully remote position pays up to USD20 per hour.

With your skills and experience, you can excel in this role and make a real difference in the lives of our clients.