It Service Contract Manager

Siemens Healthineers; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global healthcare company in São Paulo is seeking an IT Service Contract Manager. In this role, you will draft and optimize contract terms, ensure timely contract management, and collaborate with various stakeholders. The ideal candidate has a Bachelor's degree in Computer Science or Engineering, advanced English, and relevant IT qualifications. This position offers a hybrid work model, allowing for flexibility in your professional growth and teamwork.

Qualificações

• Proactive team worker, with excellent communication, influencing and negotiation skills.
• Solid commercial, numerical and analytical skills.
• Demonstrated understanding of IT service, key legal and commercial principles in IT contracts.

Responsabilidades

• Draft, review, optimize and change terms and conditions of contracts.
• Ensure timely contract termination, extension, or renewal.
• Collaborate with stakeholders to optimize the sourcing lifecycle process.
• Design and define SLA and measurable KPIs for services.

Conhecimentos

Advanced English

Proactive teamwork

Communication skills

Negotiation skills

Analytical skills

Formação académica

Bachelor's degree in Computer Science, Engineering or equivalent experience

Ferramentas

ITIL intermediate

Descrição da oferta de emprego

Do you want to help create the future of healthcare?

Siemens Healthineers is a place for people who dedicate their energy and passion to this greater cause.

It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment where you have the space to stretch beyond your comfort zone in order to grow personally and professionally.

Sound interesting?

Role

Then come and join our global team as IT Service Contract Manager

Responsibilities

• Draft, review, optimize and change terms and conditions of frame, service and license agreements on a day-to-day basis.
• Ensure contract transparency regarding reporting, volumes, costs and key obligations.
• Ensure timely contract termination, extension, or renewal; ensure contractual records and documentation are maintained.
• Collaborate with both internal and external stakeholders (such as service providers) to design, execute and optimize the sourcing lifecycle process.
• Ensure that contracts are negotiated and administered in accordance with applicable laws, regulations, and Siemens Healthineers' policies and procedures.
• Design, define and discuss SLA and measurable KPIs for the services to reflect in the contracts and ensure agreed performance levels are met.
• Collect service and technical data from different suppliers, analyze the information and support business in final solution decision.
• Contribute in analysis and calculation of different business models and supply scenarios.
• Assist Procurement in developing and executing negotiation strategies.

Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering or equivalent experience.
• Hybrid model, going to the office once a month
• Availability to work in São Paulo
• Advanced English to communicate with global team
• Relevant professional IT qualifications (ITIL intermediate) desired.
• Demonstrated understanding of IT service, key legal and commercial principles in IT contracts.
• Proactive team worker, with excellent communication, influencing and negotiation skills.
• Solid commercial, numerical and analytical skills.

Our global team

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed.

We spark ideas that lead to positive impact and continued success.

To all recruitment agencies

Siemens Healthineers does not accept agency resumes.

Please do not forward resumes to our jobs alias, employees, or any other company location.

Siemens Healthineers is not responsible for any fees related to unsolicited resumes.