Human Resources Manager

Tech Mahindra Business Process Services; Natal; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading BPO company in Natal, Brazil, is seeking an experienced HR professional to manage and support the hire to retire employee lifecycle, ensuring compliance with federal and state laws. Ideal candidates will have 9-12 years of HR experience, strong skills in employee engagement and retention, and be proficient in payroll and analytics. Fluency in English and Portuguese is essential. Join a dynamic team focused on effective HR strategies and outcomes.

Qualificações

• 9-12 years of experience in Human Resources.
• Strong exposure and understanding of federal and state laws.
• Good communication skills in English and Portuguese.

Responsabilidades

• Manage and support the hire to retire employee lifecycle.
• Assist teams on HR processes & policies.
• Provide credible HR guidance at all levels.
• Work with HR Operations and Shared Services.

Conhecimentos

Employee Engagement

Employee Retention Practices

HR Analytic

Communication skills

Multitasking

Stakeholder collaboration

Experience in BPO

Payroll

Excel

PowerPoint

Formação académica

Any graduation / post-graduation

Descrição da oferta de emprego

Key Job Outcomes

To manage and support hire to retire employee lifecycle.

• On boarding and Induction

Experience working in the BPO industry

• Employee Engagement & Employee Retention Practices
• Understanding of C&B / Payroll
• Time and Attendance management

Brazilian Federal and State laws

• Strong exposure and expertise to guide clearly on employee state and federal laws
• Experience of dealing with Sintratel
• Experience with some contact center.
• Experience in finding resources for hiring.
• Effective HR Analytic and Reporting

Statutory Compliance

• Adhoc requirements
• Help resolve people issues and align human resources strategies and solutions to produce business results in line with org guidelines, state and federal laws
• Work with HR Operations and Shared Services teams to assist teams on HR process & policies
• Provide credible HR guidance and influence at all levels, including employees and project Managers
• Exceptional communication, group presentation and relationship development skills
• Work effectively with a wide array of personality types and all job levels
• Demonstrate exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential information
• Exercise discretion and independent judgment with respect to significant matters

Desired Candidate Profile

Education - Graduation : Any graduation / post-graduation

• Exposure and strong understanding of federal and state laws

Experience

• 9-12 years experience in Human Resources
• Experience with recruiting, payroll, Excel & PowerPoint
• Good communication skills in English and Portuguese

Mature though process

• An ability to multitask and focus on effective outcomes
• Collaborative & ability to work with multiple stakeholders