Human Resources Generalist

Telus Digital; Porto Alegre; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global digital consultancy is seeking a Human Resources Generalist in Porto Alegre to support HR operations. The role involves managing onboarding experiences, supporting talent development, and ensuring effective HR policies and practices. Candidates with over 5 years in HR who are detail-oriented and passionate about inclusion are encouraged to apply. This is a hybrid position where you will facilitate meaningful mentorship and improve organizational performance while working in a dynamic environment.

Qualificações

• 5+ years of experience with human resources functions.
• Expertise in managing HRIS systems effectively.
• Passion for fostering an inclusive workplace culture.

Responsabilidades

• Support the career growth of team members.
• Implement HR strategies aligned with company goals.
• Conduct and facilitate onboarding for new hires.
• Analyze data to influence organizational strategy.

Conhecimentos

Human Resources Management

Performance Management

Employee Relations

Benefits Administration

HRIS (e.g., WorkDay)

Diversity and Inclusion

Descrição da oferta de emprego

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale.

As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

Location

This is a hybrid role.

The model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times / week or 8 days / month) or Porto Alegre (3 times / week or 12 days / month).

Our office culture is designed to foster in‑person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Human Resources Generalist, you’ll serve as the front‑line HR contact / lead for TELUS Digital Solutions' Brazil operations (Porto Alegre and São Paulo locations).

Your geographical oversight may expand as our company grows across Central and South America.

You’ll manage a world‑class onboarding experience and be a key resource for internal and external stakeholders regarding benefits, people processes, business partnership and HR Operations.

In collaboration with our HR and Employee Experience team, you’ll help foster an environment where all our team members thrive.

At TELUS Digital, we are committed to creating a diverse, equitable, and inclusive workplace—and to driving broader representation in the tech industry.

We’re looking for candidates who share this commitment and demonstrate it through their work, collaboration, and mentorship.

Responsibilities

• Support our team members' career growth and ensure TELUS Digital remains a great place to work.
• Advocate and foster a culture that values meaningful mentorship, inclusion, and innovation.
• Facilitate an amazing team member experience at all touch‑points of their career lifecycle.
• Collaborate with business leaders to develop and implement HR strategies aligned with the company's goals and needs.
• Maintain strong communication with stakeholders at all levels.
• Assist in identifying and addressing skill gaps, promoting succession plans, and supporting talent development and retention.
• Facilitate organizational change processes, enhance organizational culture and climate, and support performance management.
• Implement and monitor the performance review process, provide feedback, and assist in creating individual development plans.
• Mediate and resolve conflicts between employees and leaders, ensuring HR policies and practices are followed fairly and effectively.
• Analyze data and trends to provide insights and recommendations that can influence organizational strategy and improve company performance.
• Support new hire onboarding, including communication and tracking, onboarding day scheduling, development and presentation of onboarding content, and managing the onboarding experience in real time.
• Partner across the organization with other HR contacts and stakeholders to continuously iterate on a best‑in‑class onboarding experience for your geography—creating locally relevant experiences while meeting our global onboarding experience requirements.
• Handle a range of daily tasks and issues, providing operational and administrative support to ensure compliance with HR policies and processes.

Qualifications

• 5+ years of experience with many aspects of Human Resources (Performance Management, Employee Relations, Benefits Administration, etc.).
• Love details and accuracy—you're a grammar nerd and love when instructions and policies make sense.
• Expertise managing an HRIS (e.g., WorkDay).
• Passionate about inclusion and always look for ways to make people feel heard.
• Comfortable giving and receiving difficult conversations to help team members go beyond their full potential.
• Even if you don't have expertise in all of the qualifications listed, we value new perspectives and backgrounds and encourage you to apply.
• We're committed to building a diverse company that reflects the diversity of our users.
• We're committed to a growth‑mindset.

Bonus Points

• PHR or SHRM‑CP Certification.
• Experience as an HR professional, with mergers and acquisitions.
• Experience in a fast‑growing company with changing business needs (+1 for a background in the creative or tech industry).

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics.

Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

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