HR Compliance & Audit Associate

DocuSign, Inc.; Brasil; Remote; BRL 150,000 - 230,000; Full time

Job summary

DocuSign, Inc. is seeking an HR Compliance & Audit Associate to strengthen risk, audit, and control programs across the People Team globally.

This hands-on role translates requirements into practical controls, identifies patterns, and communicates with stakeholders to improve compliance processes. Reporting to the HR Compliance and Audit Manager, the position supports SOX, SOC, ISO, PCI, and related audits from a largely remote work location.

Qualifications

• 2+ years of experience in HR or People compliance, internal audit, risk management, controls, governance, assurance, or a related discipline
• Experience with risk assessment, control design, control testing, audit evidence, issue management, and remediation practices
• Experience managing multiple deliverables, prioritizing work, meeting deadlines, and maintaining a high level of accuracy
• Experience analyzing processes and evidence, identifying gaps or patterns, and making practical recommendations within established guidelines
• Experience supporting global HR or People programs across multiple jurisdictions
• Experience with HR systems, people data, privacy, employment compliance, workforce governance, or employee lifecycle processes
• Experience supporting SOX, SOC, ISO, FedRAMP, PCI, or comparable regulatory and control frameworks
• Experience working with Internal Audit, External Auditors, Information Technology, and Compliance
• Relevant professional certification or progress toward CIA, CISA, CPA, CRMA, SHRM-CP, PHR, or an equivalent credential
• Strong written and verbal communication skills

Responsibilities

• Consult on existing and new People Team processes to identify compliance, operational, and control risks
• Apply policies, regulatory requirements, and control standards to analyze issues and recommend practical solutions
• Identify recurring risk themes, control gaps, and document findings; elevate matters requiring guidance
• Provide enablement and guidance to control owners and program owners so they understand responsibilities and controls
• Plan, design, and execute People Team internal audit procedures including walkthroughs, tests, evidence review, and reporting
• Perform risk-based testing of key People Team controls and assess design and operation
• Support audits connected to SOX, SOC, ISO, FedRAMP, PCI, and other audits as needed
• Track audit findings, control deficiencies, risk acceptances, and action items through completion
• Partner with control owners to clarify root causes, define corrective actions, validate evidence, and monitor remediation progress
• Assess how process or system changes may affect controls, audit readiness, and future testing requirements

Skills

Risk assessment

Control design

Control testing

Audit evidence

Issue management

Remediation

Global HR programs

HR systems

Privacy compliance

SOX compliance

Job description

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is seeking a HR Compliance & Audit Associate to help strengthen the People Team's compliance, risk, audit, and control environment globally. This role combines risk analysis, internal audit execution, control advisory, remediation tracking, and governance support. The successful candidate will operate with increasing independence across routine and semi-routine work, apply sound judgment to moderately complex issues, and contribute to broader team deliverables and DRI-led initiatives. This is a hands-on role for someone who can translate requirements into practical controls, identify patterns and risks, communicate clearly with stakeholders, and improve how compliance work gets done.

This position is an individual contributor role reporting to the HR Compliance and Audit Manager.

Responsibility

• Consult on existing and new People Team processes, systems, and programs to identify compliance, operational, and control risks, supporting risk assessments
• Apply relevant policies, regulatory requirements, and control standards to analyze issues and recommend practical, proportionate solutions
• Identify recurring risk themes, control gaps, and process friction; document findings and elevate matters that require broader guidance or decisions
• Provide enablement and guidance to control owners and program owners so they understand their responsibilities and can maintain effective evidence and controls
• Plan, design, and execute People Team internal audit procedures, including process understanding, walkthroughs, test steps, evidence review, and reporting
• Perform risk-based testing of key People Team controls and assess whether controls are appropriately designed and operating as intended
• Support audits activities connected to frameworks and requirements such as SOX, SOC, ISO, FedRAMP, PCI, and other applicable audits as needed
• Track audit findings, control deficiencies, risk acceptances, and related action items through completion
• Partner with control owners and program owners to clarify root causes, define corrective actions, validate evidence, and monitor remediation progress
• Assess how process or system changes may affect existing controls, audit readiness, and future testing requirements

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 2+ years of experience in HR or People compliance, internal audit, risk management, controls, governance, assurance, or a related discipline
• Experience with risk assessment, control design, control testing, audit evidence, issue management, and remediation practices
• Experience managing multiple deliverables, prioritizing work, meeting deadlines, and maintaining a high level of accuracy
• Experience analyzing processes and evidence, identifying gaps or patterns, and making practical recommendations within established guidelines

Preferred

• Experience supporting global HR or People programs across multiple jurisdictions
• Experience with HR systems, people data, privacy, employment compliance, workforce governance, or employee lifecycle processes
• Experience supporting SOX, SOC, ISO, FedRAMP, PCI, or comparable regulatory and control frameworks
• Experience working with Internal Audit, External Auditors, Information Technology, and Compliance
• Relevant professional certification or progress toward one, such as CIA, CISA, CPA, CRMA, SHRM-CP, PHR, or an equivalent credential
• Strong written and verbal communication skills, including the ability to communicate risk and audit topics to non-specialist audiences
• Comfortable working independently on routine and semi-routine work and seeking guidance on more complex or ambiguous matters
• Sound judgment, discretion, and respect for confidential employee, company, and audit information
• Demonstrated commitment to inclusive, respectful, collaborative, and high-quality ways of working

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

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