Head of Sales

Umbrella BPO; Brasil; Teletrabalho; USD 70.000 - 120.000; Tempo integral

Resumo da oferta

Umbrella BPO is seeking a Head of Sales to lead their sales strategy and drive growth. This remote position involves managing client relationships, developing business plans, and collaborating with various teams. The ideal candidate will have substantial sales experience in outsourcing and strong analytical skills, ensuring the delivery of exceptional service to clients.

Serviços

Competitive salary depending on experience

Training and growth opportunities

Flexible working hours

Qualificações

• Professional English fluency required.
• Minimum 7 years of relevant sales experience.
• Experience in BPO/Outsourcing companies is a must.

Responsabilidades

• Develop and implement overall sales strategy.
• Build and manage client relationships.
• Provide regular sales activity reports.

Conhecimentos

Analytical skills

Negotiation skills

Problem-solving

Time management

Communication skills

Formação académica

Bachelor’s Degree

Ferramentas

CRM software

Descrição da oferta de emprego

Please review our open positions and apply to the positions that match your qualifications.

Job Title: Head of Sales

Location: Remote

Company: Umbrella BPO


Overview:

As Head of Sales at Umbrella BPO, you will be responsible for overall sales strategy and driving sales growth. You will work closely with Umbrella leadership to understand the needs, develop strategic plans, and ensure the successful delivery of our services.

Key Responsibilities:

• Client Relationship Management:
  • Build and maintain strong relationships with clients
• Sales and Business Development:
  • Develop entire sales strategy
  • Identify and pursue new business opportunities
  • Develop and present proposals to potential clients
  • Negotiate contracts and close sales deals
• Strategic Planning:
  • Create detailed business plans to achieve sales targets and quotas
  • Build process and funnel for manual top-down reachout, onboarding, activation, and expansion
  • Analyze market trends and competitor activities to identify opportunities for growth
• Project Management:
  • Oversee the delivery of services to ensure client satisfaction
  • Coordinate with internal teams to meet project deadlines and client expectations
• Reporting and Analysis:
  • Provide regular reports on sales activities and performance with other leadership
  • Use CRM software to track and manage client interactions and sales data
• Collaboration:
  • Work closely with the marketing team to align on lead generation strategies
  • Collaborate with other departments to ensure seamless service delivery
• Adaptability:
  • Be able to adapt and adjust to what the business needs are

Qualifications:

• Professional English fluency
• Experience building successful sales strategy for BPO/Outsourcing companies
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
• Minimum 7 years of relevant sales experience in the outsourcing market including management of SDR and AE functions and a track record of exceeding quota
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• Bachelor’s Degree (Nice to have)
  

What We Provide:

• Full-time (40 hours a week)
• Location: Remote
• Competitive salary compensation based on experience
• Training and growth opportunities provided by Umbrella BPO and outside entities
• Ability to grow your career and determine your next move at Umbrella BPO
  

Why Umbrella BPO?

Umbrella is a mission-driven company with a passion for helping businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to operations, content moderation, engineering, and more. Umbrella BPO not only offers above average compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.

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